Driving Federal Performance: Insights on Creating a Culture of Performance Improvement from Shelley Metzenbaum, former Associate Director for Performance and Personnel Management at the Office of Management and Budget

 

Driving Federal Performance: Insights on Creating a Culture of Performance Improvement from Shelley Metzenbaum, former Associate Director for Performance and Personnel Management at the Office of Management and Budget

Friday, July 12th, 2013 - 18:11
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Given that government influences many facets of our lives, it is critical that we monitor how it performs and operates and use that information to shape and transform how it works.

By adopting proven performance management practices, such as ambitious goals set by leaders combined with frequent data-driven reviews, the administration expects federal agencies to continually improve their ability to meet mission and serve citizens.

How has the federal performance management framework evolved over the last two decades? How has the federal government sought to create a culture of performance improvement? Shelley Metzenbaum, former Associate Director for Performance and Personnel Management at the Office of Management and Budget, shares her insights on these topics and more. The following is an edited excerpt of an interview with me on The Business of Government Hour.

Read the entire excerpt.

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