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As opposed to social media tools used to engage external audiences for educational and informational purposes, social intranets are slowly spreading in government to support internal knowledge creation, sourcing, and sharing activities.
Components of a Social Intranet Site
Social intranet sites either use open source tools or proprietary systems developed specifically for use in one organization. They are hosted on the organization’s own servers and are not accessible to outsiders. They allow employees to import external information from the Internet and share it on
the intranet. Some of the most common components include: