Measuring the Quality of Management in Federal Agencies

How well are federal agencies managed?  Currently, no commonly accepted framework exists to assess the quality of agency management. In this special report, University of Illinois—Chicago authors James Thompson and Alejandra Medina take on this question.

Alejandra Medina

Alejandra Medina is currently a PhD student of Public Administration at the University of Illinois at Chicago. Before joining the PhD program, she worked in the Federal Government of Mexico in areas related to international cooperation and law enforcement. Medina’s professional experience mostly rely in the design and implementation of public policies against corruption and financial crimes. Medina also has worked as an external consultant for international organizations like the International Monetary Fund.

Ph.D. Candidate, Department of Public Administration, College of Urban Planning and Public Affairs
University of Illinois at Chicago
400 S. Peoria Street
Chicago, IL 60607
United States
(312) 478-5363

Alejandra Medina is currently a PhD student of Public Administration at the University of Illinois at Chicago. Before joining the PhD program, she worked in the Federal Government of Mexico in areas related to international cooperation and law enforcement. Medina’s professional experience mostly rely in the design and implementation of public policies against corruption and financial crimes. Medina also has worked as an external consultant for international organizations like the International Monetary Fund. Medina decided to pursue a doctoral program to combine the academic and practitioner experience to better understand public organizations and the importance of institutional design for an effective collaboration between agencies and individuals. Some of her main research interests are related to the understanding of how public organizations affect the behavior of individuals, what issues affect the decision-making process within organizations, what are the internal and external factors that affects collaboration within and across agencies, and the policy diffusion between developed and developing countries.