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Wednesday, June 15, 2011
OMB released customer service guidance to agencies earlier this week but it was lost in the hoopla over the announcement of Obama’s new Campaign to Cut Waste, starting with cuts in the number of federal websites.
Tuesday, June 14, 2011
How many social media tools does it take to change an agency? It depends, but the agency has to really want to change.
Monday, June 13, 2011
President Obama issues an Executive Order to cut waste, streamline government and reinforce the Administration's performance and management reform efforts. He also appoints Vice President (Sheriff Joe) Biden in charge of this new Campaign to Cut Waste
Monday, June 13, 2011
Introducing a new blog series from the IBM Center for the Business of Government, based on the publication, Seven Management Imperatives.
Saturday, June 11, 2011
In the coming years, government executives will need to utilize real-time information for decision-making and accountability. Specifically, they must (1) Collect better data; (2) Conduct better analysis; (3) Make better decisions; and (4) Take smarter act
Friday, June 10, 2011
Articles from across the Web that we found interesting, the week of June 06, 2011
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Tuesday, June 7, 2011
I’ve long admired Gary Locke for his commitment to results-oriented government. He pioneered new approaches in Washington State both as the chief executive of King County and as governor. But I’d never met him until last week at a Partnership for Public S
Tuesday, June 7, 2011
Three suggestions that would improve @WhiteHouse - or any other communications-intensive organization: Use more hashtags, respond to followers, allow guest/ghost tweeters.
Friday, June 3, 2011
Articles from across the Web we found interesting, the week of May 30, 2011
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Wednesday, June 1, 2011
Earlier this year, the Obama Administration launched a regulatory reform effort. President Obama committed to a “look back” at existing regulations and asked agencies to identify “outmoded, ineffective, insufficient, or excessively burdensome” rules on th

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