Charles Havekost, Program Manager for, Department of Health and Human Services (HHS)

Broadcast Date:
Saturday, July 19, 2003
"HHS has been pushing for real citizen-centric focus. It's our responsibility to treat those citizens, those customers, in a way that provides real value and real service, just like the way companies interact with business associates."

About the show

The Business of Government Hour is a weekly conversation about management with a government executive who is changing the way government does business. Join host Michael J. Keegan as he speaks to guests about their careers, their agencies, agency accomplishments, as well as their vision of government in the 21st century.

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