Becoming a Growth Leader: A Conversation with Scott Edinger, author, The Growth Leader

Guest:
Broadcast Date:
Monday, March 25, 2024
How can government leaders enhance the customer experience in the agencies they lead? What insights can government leaders learn from the private sector on how to improve CX (customer experience)? What is the difference between managing tasks versus leading for results? Join host Michael Keegan as he explores these questions and more with Scott Edinger.
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About the show

The Business of Government Hour is a weekly conversation with government executives and thought leaders who are changing the way government does business. Host Michael J. Keegan speaks to guests about leadership, public management, innovation, and their vision of government in the 21st century. Interviews are informative, insightful, and in-depth conversations on topics & trends at the intersection of government, technology, and leadership.