change management

 

change management

Best Practices for Leading Sustainability Efforts

Monday, September 24th, 2012 - 16:58
Monday, September 24, 2012 - 16:57
In October 2009, President Obama signed Executive Order 13514, which outlines leadership efforts the federal government can make to reduce energy consumption and lower greenhouse gas (GHG) emissions. Federal agencies are required to develop strategies, implement and report on projects, and continuously improve their processes as a model for the country. The Executive Order significantly increased the visibility of sustain­ability as a strategic imperative for the federal government and beyond, while potentially saving energy and taxpayer money.  

Leading eDiplomacy at State: Conversation with Richard Boly

Wednesday, July 11th, 2012 - 17:18
Wednesday, July 11, 2012 - 16:25
Technology and new innovations are changing the world in which we live. The U.S. Department of State has sought to leverage these new innovations in service of its diplomatic and development goals -- leveraging the networks, technologies, and demographics of the interconnected world. In this dynamic global landscape, State has also sought to restructure its organization and how it operates. Advancing diplomacy by pursuing effective knowledge-sharing as well as expanding the use of collaborative technology.

Shared Services: Addressing Change Management When Moving to a Shared Services Model Part II of II

Thursday, October 27th, 2011 - 17:11
Thursday, October 27, 2011 - 17:05
In our last post, we introduced two of the five Cs for effective change, credibility and communication. Today, we will discuss the remaining three C's. Comprehensiveness

Shared Services: Addressing Change Management When Moving to a Shared Services Model Part I of II

Monday, October 24th, 2011 - 14:56
Monday, October 24, 2011 - 14:52
We’ve all heard it: Change is hard. I’m too set in my ways to change now. Can’t we just go back to the old way of getting our work done? The truth is—yes, change can be hard. It is widely reported that more than 80% of projects fail to accomplish their intended goals, mainly because of change “issues.” But change is not bad—in fact, when changing for the right reasons, change is good. Often, change is what is absolutely required for organizations to thrive, stay competitive, cut costs, and even survive. And while change may be hard, it is by no means impossible.

Shared Services: The importance of business process reengineering (BPR) in the implementation of Shared Services

Thursday, October 13th, 2011 - 16:57
Thursday, October 13, 2011 - 16:45
Better, cheaper, faster—business process reengineering (BPR) focuses on improving process. By using a structured technique to evaluate what gets done, how it gets done, why you are doing it, and how to do it better, BPR can generate efficiency and effectiveness for an organization. For a Shared Services implementation, the primary goal of BPR is to create a standardized set of streamlined processes that can be deployed across the organization.

Getting "Change" Right

Monday, July 19th, 2010 - 16:25
Monday, July 19, 2010 - 16:21
The seminar – like his book -- was a very practical description of real-life experiences in leading organizational change. A self-described former street performer, Kahan engaged his audience in ways to create rapid, widespread engagement in their organizations. He offered both a framework for understanding how to do this, as well as a series of specific actions, based on his personal experiences in helping foster large scale changes in the World Bank and other organizations.

Tom Day: Leveraging Innovation to Transform the United States Postal Service

Tuesday, April 7th, 2009 - 10:51
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Today’s mail is among the most effective channels of communication in a crowded marketplace. As technology, commerce, and society evolve, so, too, must government and corporate business models. This is as true for the U.S.

Robert Howard: Transforming IT Processes to Better Serve Veterans

Tuesday, October 7th, 2008 - 16:10
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Robert M. Kolodner, M.D.: Leading the National Health Information Technology Agenda

Saturday, April 12th, 2008 - 8:54
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Over the last few years, the importance of health informationtechnology (health IT) has grown. While there is broadrecognition of the promise of health IT, its success rests on

Introduction: Challenging the Way Managers and Employers Think About Performance Management

Friday, October 12th, 2007 - 15:18
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Public sector organizations face increasing pressure to ensure that programs are well managedand results-oriented, and meet the needs of their constituents—namely, the Americanpublic. Citizens expect and deserve quality services in return for their investment (i.e., taxdollars) whether they are receiving Social Security checks, undergoing medical treatmentat veterans’ hospitals, obtaining assistance in response to natural disasters, visiting nationalparks, or receiving any other government services at the federal, state, or local level.
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