digital services

 

digital services

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Michael Keegan
By Michael J. Keegan

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Digital Service Teams: Challenges and Recommendations for Government

Wednesday, May 31st, 2017 - 8:52
Author(s): 
The British government successfully pioneered the use of a national, semi-independent “surge team” to tackle large-scale technology-driven challenges facing it. The U.S. federal government adapted this approach to improve the success of its own operations in 2014, titling its top-level team as the “U.S. Digital Service.”  It then created a small internal software development and service organization, dubbed “18F,” to support both USDS and individual agencies.  And individual agencies are creating their own internal digital service teams, as well.

Two Years Later: The Future of Government Digital Services

Friday, September 30th, 2016 - 15:00
One thing is certain, digital is not simply a side project of the White House, but a booming industry and an expected condition of business. The real question becomes not if, but how the government can mature and scale digital services – whether at USDS, across agency digital services teams, out of the 18F program now housed in GSA’s Technology Transformation Service, or elsewhere.

Strengthening Connective Links in Government

Tuesday, October 27th, 2015 - 13:46
Tuesday, October 27, 2015 - 13:34
 The evolution of technology tools and the use of social media has dramatically lowered the technical and bureaucratic barriers to working more collaboratively.  In the first days of his administration, President Obama publicly placed a premium on the use of collaboration.