performance

 

performance

How to Prevent Soft-targeting in Government Performance Management Systems

Monday, December 11th, 2017 - 15:05
It is, therefore, hardly surprising that the preference for “soft-targets” is a near universal phenomenon. Anyone designing a government performance management system (GPMS) must assume we humans have a preference for soft targets. Given this seemingly reasonable assumption about human behavior, the key to designing an effective GPMS lies in creating protocols that tend to create incentives for those covered by the GPMS in such a way that the pursuit of one’s own ‘self-interest’ promotes the desired ‘public interest.’ I have found following design elements to be helpful in this regard.

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Michael Keegan
By Michael J. Keegan

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How to Design Effective Team Targets in Government

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The Challenge Government is famously a team sport. Almost everything (really) important we do in government requires effective teams. Whether it is reducing child mortality, disaster management, fighting opioid crisis or stopping money laundering. The list is indeed long and familiar.

Weekly Roundup: October 23-27, 2017

Friday, October 27th, 2017 - 12:37
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Five Actions to Improve Military Hospital Performance

Thursday, September 14th, 2017 - 13:46
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Five Actions to Improve Military Hospital Performance

Thursday, September 14th, 2017 - 9:37
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This, combined with concerns about adequacy in direct health care support for the readiness mission and quality, has led Congress to direct a major overhaul of the direct care system in the National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2017, signed into law December 23, 2016.

Meaning of ‘Performance’ in Government Performance Management

Tuesday, September 12th, 2017 - 11:22
Most governments around the world are working on improving the performance of their government agencies. It is clear that the ‘performance’ of a country’s government has emerged as a key determinant of the competitive advantage of nations. The race among nations is being won not by those nations that have more resources or ideas. Rather, the outcome of this race among nations is largely determined by how effectively nations use their resources and how well they implement good ideas and policies.

Weekly Roundup: July 24 - 28, 2017

Friday, July 28th, 2017 - 14:53
Michael J. Keegan Agencies should look to industry for scaling shared services. Adopting standards and building partnerships with industry will accelerate agencies' ability to take advantage of shared services, says a GSA executive.

How to Avoid Four Fatal Flaws When Designing Your Government Performance Management System

Monday, July 17th, 2017 - 14:44
Most “Government Performance Management Systems” suffer from serious conceptual flaws that have regularly proven to be fatal. For example, often there are no consequences for “good” or “bad” performance in government. Thus, even a good performance measurement system is a waste of time.  In addition, performance measurement systems in government lack: (a) upfront prioritization of goals and objectives; (b) upfront agreement on how to judge deviation from targets; and (c) focus on the whole of organization. * * * * *

Do Tiered Evidence Grants Work?

Tuesday, July 11th, 2017 - 9:22
It recently released a nine-point agenda recommending actions that Congress can take to ground funding decisions on this basis.  One of its recommended actions is to expand the use of “tiered evidence” grants. But do they work?