performance

 

performance

Chris Mihm

Tuesday, January 7th, 2014 - 14:31
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What are the fiscal, management, and performance challenges facing government executives? What is the goal of GAO's High Risk List and what are some of the key “high risk” areas? How can audit agencies change the way they do business to properly respond to 21st century governance challenges? Join host Michael Keegan as he explores these questions and more with Chris Mihm, Managing Director, Strategic Issues, Government Accountability Office.
Radio show date: 
Mon, 05/05/2014
Guest: 
Intro text: 
What are the fiscal, management, and performance challenges facing government executives? What is the goal of GAO's High Risk List and what are some of the key “high risk” areas? How can audit agencies change the way they do business to properly respond to 21st century governance challenges? Join host Michael Keegan as he explores these questions and more with Chris Mihm, Managing Director, Strategic Issues, Government Accountability Office.

Six Trends Driving Change in Government: Examples of Agencies Leveraging Change

Monday, December 16th, 2013 - 14:18
By: 
Monday, December 16, 2013 - 13:13
As we noted in a blog post that introduced Six Trends Driving Change in Government, Government leaders, managers, and stakeholders face major challenges, including fiscal austerity, citizen expectations, the pace of technology and innovation, and a new role for governance.   These challenges influence how government executives lead today, and, more impor­tantly, how they can prepare for the future. 

Trend Six: Leadership

Tuesday, December 10th, 2013 - 13:06
Tuesday, December 10, 2013 - 10:09
Governments today face serious, seemingly intractable public management issues that go to the core of effective governance and leadership -- testing the very form, structure, and capacity required to meet these problems head-on. These challenges run the gamut from the 2008 near-meltdown of the global financial system to the Y2K challenge, pandemics, ending veteran homelessness, and natural or man-made disasters. Many are difficult to anticipate, get out in front of, and handle. In most manifestations, they do not follow orderly and linear processes.

Unpacking the "Black Box" of Incident Reporting

Monday, December 9th, 2013 - 10:15
Monday, December 9, 2013 - 09:12
These days, more detailed, near real-time data can be collected because of improvements in technology and new reporting systems.  However, these more detailed data – if not well-explained and put in context -- can alarm the public and cause political problems, even while improving performance.  Recent examples include:

Incident Reporting Systems: Lessons from the Federal Aviation Administration’s Air Traffic Organization

Friday, December 6th, 2013 - 13:58
Author(s): 
Incident reporting systems are an integral part of many agencies’ operations. For example, the Veterans Health Administration collects data on incidences of errors made during surgeries, the Food Safety and Inspection Service collects data on incidences of errors in meat inspection plants, and the Occupational Health and Safety Administration collects data on incidences of work­place injuries.

Looking ahead at key challenges and opportunities for government

Monday, October 28th, 2013 - 11:35
By: 
Monday, October 28, 2013 - 11:30
The Center’s new report is the result of multiple interviews with government leaders, an assessment of research and reports on challenges and opportunities from the Center and many other sources; and a roundtable involving key government, academic, and industry officials last May.  

Six Trends Driving Change in Government

Wednesday, October 23rd, 2013 - 11:55
Today, government is in the midst of significant changes that have both near-term consequences and lasting impact. Such changes become more complex in nature and more uncertain in effect. At the same time, the demands on government continue to grow while the collective resources available to meet such demands are increasingly constrained. Government leaders, managers, and stakeholders face major challenges, including: fiscal austerity, citizen expectations, the pace of technology and innovation, and a new role for governance.

Previous Center Newsletters

Thursday, October 3rd, 2013 - 14:14
Interested in reviewing one of our previous newsletters?  Below is a listing of previous newsletters.  Sign up to receive our e-newsletters in the future. Enterprise Risk Management and How Inspectors General Work with Agencies and Congress - May 18, 2015
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Nani Coloretti

Wednesday, September 25th, 2013 - 13:47
Phrase: 
What is Treasury’s management and performance agenda? What is Treasury doing consolidate it office space and right-size its operational footprint? How is Treasury working to transform the way it does business? Join host Michael Keegan as he explores these questions and so much more with Nani Coloretti, Assistant Secretary of The Treasury for Management. (Show recorded prior to shutdown.)
Radio show date: 
Mon, 10/07/2013
Guest: 
Intro text: 
What is Treasury’s management and performance agenda? What is Treasury doing consolidate it office space and right-size its operational footprint? How is Treasury working to transform the way it does business? Join host Michael Keegan as he explores these questions and so much more with Nani Coloretti, Assistant Secretary of The Treasury for Management.
Magazine profile: 

Collaborating to Make a Difference

Monday, September 16th, 2013 - 10:05
Monday, September 16, 2013 - 09:49
In May, the VA announced a partnership with two veterans service organizations --  the Disabled American Veterans and The American Legion -- to reduce the backlog of claims for veterans benefits by encouraging the filing of “fully developed claims.”  Such claims can be expedited in half the time it takes to process a regular claim.