shared services


shared services

Weekly Roundup: January 29 – February 2, 2018

Friday, February 2nd, 2018 - 12:35
John Kamensky Citizen Satisfaction Rises.  NextGov reports: “Citizen satisfaction reached an 11-year high last year, rising 2.5 percent to 69.7 according to the American Customer Satisfaction Index, which rates federal agencies annually on a 0 to 100 scale.”

Weekly Roundup: December 18-22, 2017

Friday, December 22nd, 2017 - 13:20
DOD Acquisition Reform Panel. In an Op-Ed in Federal Times, Dee Lee and Hannah Oh write: “Repealing or amending outdated provisions that bog down the acquisition process is long overdue.

Leveraging Commercial Innovation to Drive Government Shared Services

Thursday, November 16th, 2017 - 10:47
Blog Co-Author: Jesse Samberg, Shared Services Fellow, IBM Center for The Business of Government.

Weekly Roundup: July 24 - 28, 2017

Friday, July 28th, 2017 - 14:53
Michael J. Keegan Agencies should look to industry for scaling shared services. Adopting standards and building partnerships with industry will accelerate agencies' ability to take advantage of shared services, says a GSA executive.

Principles for the Future of Shared Services

Monday, May 1st, 2017 - 8:57

A Dynamic Shared Services Delivery Model

Thursday, April 27th, 2017 - 12:50
One way the government can become more efficient and effectively managed is through what we’re calling A Dynamic Shared Service Delivery Model, to show constant change and improvement. Before we dive into the specifics of the shared service model, let’s explore a representative example of the “21st Century” technology service model.

Weekly Roundup for March 20-24, 2017

Friday, March 24th, 2017 - 12:40
John Kamensky

Kevin Youel Page

Thursday, January 26th, 2017 - 10:30
Mr. Youel Page leads the Integrated Award Environment (IAE) e-government shared services.

Learning to Share - At Scale!

Thursday, December 1st, 2016 - 10:13
Thursday, December 1, 2016 - 09:08
Yes, the federal government launched a shared payroll services operation in 1973 – the National Finance Center – in the Department of Agriculture.  Initially, it served only Agriculture agencies.  Today, it provides payroll services and more for more than 650,000 federal employees in 170 agencies.

Mick Jagger Supports Shared Services

Tuesday, September 27th, 2016 - 11:32
Tuesday, September 27, 2016 - 11:08
The breakfast included four presentations about different shared services related topics. A review Mick Jagger’s contribution to shared services is described below, following a summary of key points raised at the breakfast.