Social media


Social media

Weekly Roundup May 20, 2016

Friday, May 20th, 2016 - 12:45
Friday, May 20, 2016 - 12:01
Michael J. Keegan Report card day: Agencies remain average or below on IT reforms. House lawmakers are set to release the second scorecard grading agencies’ implementation of the Federal IT Acquisition Reform Act (FITARA) and the progress across all four categories is limited.

Staying Social in the Face of Social Media Scrutiny

Thursday, March 10th, 2016 - 15:00
Thursday, March 10, 2016 - 13:30
This ruling cites applicable regulations in the Financial Services and General Government Appropriations Act, 2015. Rulings like this can both clarify some issues and raise new questions about social media usage in government.

Weekly Roundup: February 15 - 19, 2016

Friday, February 19th, 2016 - 14:27
Friday, February 19, 2016 - 13:21
John Kamensky

Is Social Media Analytics the Answer to All Your Questions?

Wednesday, February 10th, 2016 - 13:07
Wednesday, February 10, 2016 - 11:05
The December attack in San Bernardino prompted people to ask whether or not the government should be more active in using social media data to prevent such things from happening again. Certainly, social data can be highly valuable, but it has its limitations, and agencies must be aware of how best to use it.

New Report Explores the Use of Social Tools to Improve Interagency Collaboration

Tuesday, February 2nd, 2016 - 10:48
Tuesday, February 2, 2016 - 09:41
This week, the Center for Strategic and International Studies (CSIS) released a new report with support from the IBM Center for The Business of Government.  The report, “New Tools for Collaboration: The Experience of the U.S. Intelligence Community,” is authored by Gregory Treverton, who conducted the study as an independent research effort prior to his returning to government service as Director of the National Intelligence Council.

New Tools for Collaboration: The Experience of the U.S. Intelligence Community

Friday, January 29th, 2016 - 11:39
The purpose of this report is to learn lessons by looking at the use of internal collaborative tools across the Intelligence Community. The initial rubric was tools, but the real focus is collaboration, for while the tools can enable, what ultimately matters are policies and practices interacting with organizational culture. It looks for good practices to emulate. The ultimate question is how and how much could, and should, collaborative tools foster integration across the Community.

Embracing & Managing Negative Feedback

Wednesday, September 30th, 2015 - 11:44
Wednesday, September 30, 2015 - 11:20
While the government recognizes the importance of obtaining public feedback and is beginning to encourage more feedback on their everyday services, the potential for criticism can be a barrier to adopting those feedback tools. Still, organizations like the US Department of State, TSA, and the State of Georgia are overcoming those barriers in order to reap the benefits of feedback.

Beyond Facebook and Twitter – How Government Organizations Leverage Other Social Platforms Effectively

Wednesday, August 26th, 2015 - 11:47
Wednesday, August 26, 2015 - 11:37
As detailed in last week’s announcement from Center for The Business of Government Executive Director, Dan Chenok, I am happy to be starting my work with the Center as Innovation and Social Media Fellow.  I plan to explore innovation, social media, and the intersection of the two as government’s look to better achieve their missions and serve the public.

Meet the Center's Newest Fellow: Darcie Piechowski

Tuesday, August 18th, 2015 - 15:00
Tuesday, August 18, 2015 - 14:57
For several years, our Center has promoted and welcomed dialogue with government stakeholders around how best to encourage innovation and social media; our work in this space is led by our Social Media and Innovation Fellow.  I am pleased to introduce the new occupant of that seat, Darcie Piechowski.  Darcie succeeds Gadi Ben-Yehuda, who recently moved to be the Director of Social Media with the American Association for the Advancement of Science (AAAS).

Darcie Piechowski

Tuesday, August 18th, 2015 - 11:04
Darcie Piechowski is the Social Media & Innovation Fellow for the Center for the Business of Government. In this role, Ms. Piechowski looks to explore the inventive ways governmental organizations serve citizens through their use of collaborative platforms and technology.