Thursday, March 12, 2009
Professor Oster examines air traffic control systems in Canada and the United Kingdom to see whether their experience with funding capital investments might be applicable to the United States. Both Canada and the United Kingdom have converted to...
Thursday, March 12, 2009
This report can be viewed as a public manager’s primer on collaborative networks. It distills key concepts about the types and purposes of networks and, more importantly, what managers need to do if they find themselves in charge of or participating in...
Thursday, March 12, 2009
Metzenbaum sets forth five building blocks - tools and techniques for constructing a good measurement system for an organization. And she describes six practices that leaders need to use to make appropriately designed systems work properly. This report...
Thursday, March 12, 2009
This report develops a tool-kit of practical advice for would-be public management innovators based on the experiences of successful public management innovators in a variety of countries. Through a survey of the Commonwealth Association for Public...
Thursday, March 12, 2009
Since 1998, the IBM center for The Business of Government has been studying the substantial changes that are under way at all levels of government within the United States and in other nations across the world. These changes are being driven by a...
Thursday, March 12, 2009
This report is targeted to the growing pool of government managers who are responsible for managing professional services contracts. It gleans a dozen best practices, based on real-world experience, currently used by successful managers across the...
Thursday, March 12, 2009
This report assesses the lessons learned from government organizations that have successfully implemented shared services and recommends best practices for those considering doing so. The results on shared services are particularly important as shared...
Thursday, March 12, 2009
Dr. Blanchard’s report begins with a description of the statutory and conceptual foundations of costing requirements. He follows with a framework for integrating costs and performance. He then tells the story of how two very different federal agencies...
Thursday, March 12, 2009
There are new and exciting opportunities to engage citizens by informing, consulting, involving, and collaborating with them through a number of techniques; for example, the use of online surveys and peer-to-peer communication tools such as blogs and...
Thursday, March 12, 2009
Perrin’s report provides substantial evidence that countries are moving toward a results-oriented approach in a wide variety of government contexts. Until recently, the process and performance of government has been judged largely on inputs,...

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Future Research Reports

Read about our future reports on key public sector challenges, which respond to priorities identified in the Center's research agenda.

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