Thursday, March 12, 2009
Since 1998, the IBM center for The Business of Government has been studying the substantial changes that are under way at all levels of government within the United States and in other nations across the world. These changes are being driven by a...
Thursday, March 12, 2009
This report provides an overview of a major new technology now making great inroads in both the public and private sector - RFID technology. RFID stands for radio frequency identification. The report describes RFID technology and how it is being...
Thursday, March 12, 2009
The purpose of this study is to examine the management challenges of the 2000 Census and how those were met, and to look forward at how the challenges of 2010 may be addressed.
Thursday, March 12, 2009
This report describes the tenure of Sean O’Keefe as administrator of the National Aeronautics and Space Administration (NASA). The report describes how O’Keefe faced three difficult challenges during his three years at NASA. His first challenge was...
Thursday, March 12, 2009
Global Movement Management (GMM) is a comprehensive and achievable framework for securing the key flows - people, goods, conveyances, money, and information - in the global economy against disruptive threats and building resiliency into the system....
Thursday, March 12, 2009
So, what happens next? The next president will face a very different set of management challenges from the ones that confronted the current president when he took office. Can we begin to predict and start preparing to respond to these challenges? That...
Thursday, March 12, 2009
Perrin’s report provides substantial evidence that countries are moving toward a results-oriented approach in a wide variety of government contexts. Until recently, the process and performance of government has been judged largely on inputs,...
Thursday, March 12, 2009
There are new and exciting opportunities to engage citizens by informing, consulting, involving, and collaborating with them through a number of techniques; for example, the use of online surveys and peer-to-peer communication tools such as blogs and...
Thursday, March 12, 2009
Dr. Blanchard’s report begins with a description of the statutory and conceptual foundations of costing requirements. He follows with a framework for integrating costs and performance. He then tells the story of how two very different federal agencies...
Thursday, March 12, 2009
This report showcases two large federal agencies that adapted the balanced scorecard approach to their operations and have used it for more than five years to drive improved performance. The challenge, the authors note, isn’t creating a scorecard; it’s...

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Future Research Reports

Read about our future reports on key public sector challenges, which respond to priorities identified in the Center's research agenda.