b'Forum: Evolving Use of Artificial Intelligence in Government to AI to do such things as streamline processes, relieveinquisitive: admit what they dont know and be willing employees of tedious tasks, and provide new insights intoto learn by asking questions rather than giving answers. their agencies work. In such a situation, that leader is betterInquisitive leaders embrace ambiguity and problem solve served by possessing an agile and inquisitive mindset. So,by asking thought provoking questions. The best leaders are what does it mean to be an agile and inquisitive leaderandinsatiably inquisitive. They keep asking why. They dig for how does acting as such help one better address the realitiesanswers, experiment. Theyre keenly aware of what they do of AI? not knowenjoying experimentation, being curious, and effectively dealing with the discomfort of change. AI has Agile and Inquisitive Leaderserious potential, but leaders need to manage expectations, The AI revolution is here to stay, so what do leaders need tounderstand implications, and develop AI solutions tailed to do to adapt and thrive in an AI world. Regardless of scale,their agency mission and needs. introducing AI into your agency will have an impact onDefine and focus your AI goals and objectives. AI is performance that can either derail it or take it to anothermore than just another technology. It has the potential to level. An agile leader must meet this challenge head on, buttransform. Leaders must define and then tell people what also recognize that challenges. like opportunities. morphyou want to get accomplished in their AI pursuits. A key almost immediately. As such, leaders must always be readyto successfully accomplishing your goals and objectives to respond and be open to new ideas, pivot priorities whenwill be clearly communicating them to a variety of factors dictate, and more importantly, commitment to a newaudiences in your own organization. Another key will approach when circumstances warrant.be your ability to focus on a defined set of goals and to avoid being distracted by secondary issues or activities.Canvassing your organizations mission and needs is critical. Not every process or activity is worthy of AI. CostArticulate a strategy for moving forward. Everybody will in terms of time, budget, and cultural disruption shouldbe looking to you for how to act on the organizations play a significant role in whether you leverage AI. Havingmission and vision. Articulating a forward-looking a vision of how you want to increase productivity or derivestrategy that bridges the gap between pre-and-post AI new value from AI is also important. That vision clarifiesimplementation will help ensure that the organization the best areas in which to use AI: Is it in a specific missionis doing what you want it to be doing. A clear strategy area to transform how you do business and achieve missionprovides a map of how you and your leadership team outcomes? Or is it in a mission support area where you canget to where you want to go, given constraints within realize efficiencies and reallocate scare resources towardsyour operating environment and the resources available. your mission objectives. The Centers 2018 report by Kevin DeSouza, Delivering Artificial Intelligence in Government: Challenges and Though AI is here to stay, it is also new, ever evolving,Opportunities, offers an approach to such a roadmap.and no doubt disruptive. Leaders need to question, beEngage employees. Employees have much to offer the organization via their ideas, including innovations, to improve the performance of the agencys programs and activities. It might be best to engage people and then decide, rather than the traditional practice of decide, then explain.Involve key stakeholders. In a similar approach to engaging employees, you must launch an active outreach program to meet with the stakeholders of your organization with whom your organization collaborates. It may better inform your overall efforts.Seize the moment. The simple fact is that you must seize the moment and take full advantage of the environment now surrounding your organization. You must take advantage of the moment and move as quickly as you can to implement your goals and objectives.66 www.businessofgovernment.org The Business of Government'