William M. Snyder

William M. Snyder writes and consults to help leaders organize action-learning networks that serve the common good.  He has consulted for 25 years on large-scale change efforts in the private, public, and non-profit sectors with organizations such as AT&T, Colgate-Palmolive, Daimler-Chrysler, McKinsey & Company, the Veterans Administration, Rockefeller Brothers Fund, Annie E.

France Belanger

Dr. France Bélanger is Director of the Center for Global Electronic Commerce and Assistant Professor of Information Systems in the Department of Accounting and Information Systems at Virginia Tech. Prior to her academic career, Dr. Bélanger held various technical, marketing, and managerial positions in large information systems and telecommunicationscorporations. She is also a consultant in electronic business and distance learning.