Eight Actions to Improve Defense Acquisition

In this report, the authors look back at history, noting that the Department of Defense (DoD) has made numerous attempts to reform its acquisition system over the last 50 years, but that these and similar reforms have pro­duced only modest improvements.

Citizen Engagement in the Public Sector – How do you Define Value?

Mark Fisk is the lead author for this article.  Mark is a Partner within IBM's Global Business Services division.

Citizen Engagement #CitizenCentricGov

I recently attended the Center for The Business of Government's CIO Leadership Forum and found myself coming out of the session trying to reconcile several different points of view presented on Citizen Engagement.

Realizing the Promise of Big Data

Professor Desouza provides a clear and useful introduction to the concept of big data, which is receiving increasing attention as a term but also lacks a commonly understood definition. In describing big data, Desouza writes, “Big data is an evolving concept that refers to the growth of data and how it is used to optimize business processes, create customer value, and mitigate risks.” Desouza also describes the differences in the use of big data in the public and private sectors.