Alejandro Mayorkas

Nominated by President Obama on April 24, 2009 and unanimously confirmed by the U.S. Senate on August 7, 2009, USCIS Director Alejandro Mayorkas oversees the administration of the world’s largest immigration service.

Beyond the Lab: Government Innovation in Unlikely Places

While there is certainly a place for these types of organizations and goals, innovation – and the creativity that goes along with it – can be applied to a myriad of organizational issues that may not garner the same attention. In addition, client feedback and user-centered thinking are valuable sources of innovation, which anyone can tap.

Innovation might not be the first thing that comes to mind when thinking of training or loan repayment or immigration information, but that’s exactly what’s taking place with meaningful improvements for end users.

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