Department of State

Zvika Krieger is the U.S. Department of State's Representative to Silicon Valley and Senior Advisor for Technology and Innovation. He works with the technology and innovation sectors on tackling global challenges, leading initiatives on providing assistance to refugees, tracking nuclear weapons, expanding access to clean energy, and countering violent extremism. He also helps the State Department plan for the international impacts of emerging technology trends, such as blockchains, gene editing, and artificial intelligence.

Jeanne Liedtka

Jeanne M. Liedtka is a faculty member at the University of Virginia's Darden Graduate School of Business and former chief learning officer at United Technologies Corporation, where she was responsible for overseeing all activities associated with corporate learning and development for the Fortune 50 corporation, including executive education, career development processes, employer-sponsored education and learning portal and web-based activities.

Citizen-Centric Healthcare: Can Citizens Improve Healthcare?

By putting the user at the center, organizations can focus resources and initiatives on providing the best and most needed services. This “citizen-centric” approach takes citizens from passive recipients to active contributors through methods like design thinking, co-creation, and even analytics. This approach can benefit not only the system as a whole but also allows citizens to take ownership of their experience.