Thomas H. Davenport

Thomas H. Davenport holds the President’s Chair in Information Technology and Management at Babson College. At Babson he also leads the Process Management and Working Knowledge Research Centers. Professor Davenport is a widely published author and acclaimed speaker and consultant on the topics of business analytics, process management, information and knowledge management, reengineering, enterprise systems, and electronic business and markets. He has taught at the Harvard Business School, the University of Chicago, Dartmouth’s Tuck School of Business, and the University of Texas at Austin.

Strategic Use of Analytics in Government

Governments use analytics (often described as "business intelligence") to enable and drive their strategies and performance in an ever more volatile and turbulent environment. Analytics and fact-based decision making can make a powerful contribution to the achievement of government missions, just as they are now making to the accomplishment of corporate business objectives.

President's Distinguished Professor of Information, Technology & Management
Babson College
Olin Hall 231 Forest Street Babson Park
BABSON PARK, MA 02457
United States
239-4485

Thomas H. Davenport holds the President’s Chair in Information Technology and Management at Babson College. At Babson he also leads the Process Management and Working Knowledge Research Centers. Professor Davenport is a widely published author and acclaimed speaker and consultant on the topics of business analytics, process management, information and knowledge management, reengineering, enterprise systems, and electronic business and markets. He has taught at the Harvard Business School, the University of Chicago, Dartmouth’s Tuck School of Business, and the University of Texas at Austin. Previously a partner and executive director of the Accenture Institute for Strategic Change, he also directed research at several other consulting firms, including McKinsey & Company and Ernst & Young.

Davenport’s most recent book (with Jeanne Harris), Competing on Analytics: The New Science of Winning, became a best-seller. His previous book, Thinking for a Living: Getting Better Results from Knowledge Workers, was named one of the best business books of 2005 by the Financial Times. Prior to this, he wrote, co-authored, or edited 10 other books, including the first books on business process reengineering and achieving value from enterprise systems. He has written over 100 articles for such publications as the Harvard Business Review, Sloan Management Review, California Management Review, and the Financial Times. He has also been a columnist for CIO, InformationWeek, and Darwin magazines.

In 2003, Davenport was named one of the world’s “Top 25 Consultants” by Consulting magazine. In 2005, he was named one of the top three “Business/Technology Analysts” in the world by Optimize magazine. In 2007, he was named one of the 100 most influential people in the information technology industry by Ziff-Davis magazines and was the highest-ranked business academic. Davenport has a Ph.D. in organizational behavior from Harvard University.

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