Five Actions to Improve Military Hospital Performance

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The rising costs of healthcare in DoD have placed a spotlight on the importance of sound management of DoD’s Military Treatment Facilities (MTFs) in recent years.

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Rodney Scott
University of New South Wales

In the magazine

Transforming VA’s IT Organization to Better Serve Veterans: Insights from LaVerne Council, Assistant Secretary for Information Technology and Chief Information Officer, U.S. Department of Veterans Affairs
In his second inaugural address, President Abraham Lincoln spoke of the tragedies of the Civil War and society’s need to unify and “to care for him who...

On the blog

A New Research Agenda:  The Center Launches Our Third Decade of Bringing the Best Ideas to Government
Wednesday, August 9, 2017 - 13:18
The Center is releasing a refreshed set of priorities to inform future research that can drive public sector...
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The university, higher education and technology are experiencing an unprecedented time of change and opportunity. Join host Michael Keegan next week for a Special Edition of The Business of Government Hour - Exploring IT in Higher Education with Loretta Early, Chief Information Officer, at the George Washington University.
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How is the US Environmental Protection Agency (EPA) getting back to basics? What are EPA’s strategic priorities? How is EPA changing the way it does business? Join host Michael Keegan next week as he explores these questions and more with Henry Darwin, Assistant Deputy Administrator and Chief of Operations at EPA.
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How were the initial Cross-Agency Priority Goals (CAP) goals implemented? What has been the impact of the initial CAP goals? How can we improve the implementation of the next round of CAP goals? Join host Michael Keegan as he explores these questions and more with John Kamensky, Senior Fellow at the IBM Center and author of Cross-Agency Collaboration: A Case Study of Cross Agency Priority Goals next week on The Business of Government Hour.
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What are the lessons for successfully implementing management reforms?
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Have government reformers put the chicken before the egg? For years, their attention has been on improving performance by focusing on program results.
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Policymakers wanting to improve their government’s performance are often presented with a rich menu of choices by their advisers. They are told that they could choose from several options: Budgeting Reforms, Performance Budgeting, Outcome Budgeting, Performance Agreement, Project Management, Monitoring & Evaluation (M&E), ISO 9000, Lean Sigma and so on. Alas, as we shall see, this advice is misplaced.
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What challenges does the US Department of Defense’s direct care system face? How can these challenges be overcome? What are five actions to improve military hospital performance? Join host Michael Keegan next week on a Special Edition of The Business of Government Hour as he explores these questions and more with John Whitley, author of the IBM Center report, Five Actions to Improve Military Hospital Performance.
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How does the U.S. Department of Veterans Affairs take care of veterans? What has VA done to better serve veterans? What more needs to be done? Join host Michael Keegan as he explores these questions & more on a Special Edition of Leaders Speak on Serving US Veterans on the next The Business of Government Hour.
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As government moves forward into the 21st century, emerging cognitive technologies can spur better mission performance.
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We do not have to be a trained psychoanalyst to know this much — we humans are wired to seek pleasure and avoid pain. Referred to as the “pleasure principle” it was made famous by Sigmund Freud in German as “lustprinzip.”
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