Weekly Roundup: January 23-27, 2017

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The IBM Center's Weekly Roundup highlights articles and insights that we found interesting for the week ending January 27, 2017.

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Transforming VA’s IT Organization to Better Serve Veterans: Insights from LaVerne Council, Assistant Secretary for Information Technology and Chief Information Officer, U.S. Department of Veterans Affairs
In his second inaugural address, President Abraham Lincoln spoke of the tragedies of the Civil War and society’s need to unify and “to care for him who...

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Weekly Roundup: July 17 - 21, 2017
Friday, July 21, 2017 - 13:03
The IBM Center's Weekly Roundup highlights articles and insights that we found interesting for the week ending...
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In recent years, governments at all levels have made progress in implementing shared services as a way to improve efficiency and effectiveness in common functions across agencies.
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The IBM Center's Weekly Roundup highlights articles and insights that we found interesting for the week ending May 6, 2016.
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Since December 2010, Dr. Jonathan Woodson has acted as the principle advisor to multiple secretaries of defense. As assistant secretary of defense for health affairs, he has lead DoD’s military health system, overseeing the Defense Department's $50 billion health budget, and shepherding this mission critical care system through major reform efforts.
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NASA wants to concentrate its limited resources on deep-space exploration and cede lower-Earth orbit to a burgeoning commercial space sector. Achieving these two goals requires transformational change. The shuttle successor partnership with the private sector can initiate such change. This is indeed a case about transformative change—a radically new way of performing an existing government task.
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With the release this week of the 2016 Federal Invest in What Works Index, I had the opportunity to talk with John Bridgeland and Bruce Reed, Senior Fellows at Results for America on The Business of Government Hour. Here are some of their key insights on the 2016 index and the impetus in transforming Washington D.C., from an evidence free zone to one that takes evidence seriously!
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On Wednesday, November 9, the new President-elect and his or her transition team will begin to make what promises to be an unrelenting barrage of decisions.
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Effective decision-making will be a critical element for the new administration to address key priorities quickly and effectively.
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Government operations will be transformed through cognitive solutions and cloud platforms. This transformation will improve program outcomes, enhance citizen interaction, enable regulatory compliance, and lower operational costs
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What is the Federal Invest in What Works Index? What can be done to better integrate evidence and rigorous evaluation in decision-making? How can federal agencies increase and enhance their evaluation capacity? Join host Michael J. Keegan as he explores these questions and so much more with John Bridgeland and Bruce Reed, Senior Fellows at Results for America.
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A pair of Singapore-based researchers recommend jettisoning four conventional practices for improving customer service. I’m not sure I totally agree, but they are worth hearing out.
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