NASA wants to concentrate its limited resources on deep-space exploration and cede lower-Earth orbit to a burgeoning commercial space sector. Achieving these two goals requires transformational change. The shuttle successor partnership with the private sector can initiate such change. This is indeed a case about transformative change—a radically new way of performing an existing government task.
With the release this week of the 2016 Federal Invest in What Works Index, I had the opportunity to talk with John Bridgeland and Bruce Reed, Senior Fellows at Results for America on The Business of Government Hour. Here are some of their key insights on the 2016 index and the impetus in transforming Washington D.C., from an evidence free zone to one that takes evidence seriously!
Earlier this year, the IBM Center for The Business of Government and the Partnership for Public Service co-hosted a roundtable on innovation. The focus was how the next administration can use innovation to support the achievement of their priorities, how new agency leaders drive and sustain innovation, and how to enhance customer experience, and support empowerment of citizens and businesses.
Government has made great strides in creating pathways for innovation over the last several years. The next Administration faces the challenge of how to leverage the continuously accelerating pace of change to make the government more effective. Disciplined and replicable models of innovation will help new leaders drive better customer service, increase citizen engagement, deliver efficiencies and improve outcomes.