Risk Management and Reducing Improper Payments: A Case Study of the U.S. Department of Labor

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Professors Greer and Bullock detail DOL’s innovative approach to improve outcomes and performance related to improper payments, which is an area of operational risk that has been identified as a legislative priority.

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Thomas H. Stanton and Douglas W. Webster
Fellow, Johns Hopkins Univ. and Senior Fellow, George...

In the magazine

Pursuing Risk Management in Government —A Leadership Imperative
It is a leadership imperative for government executives to mitigate the potency of uncertainty by managing the realities of risk.

On the blog

Applying Risk Management Strategies to Reduce Improper Payments
Thursday, February 16, 2017 - 14:50
This report continues our long interest in risk management with a specific focus on employing risk management...
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Dr. Shantanu Agrawal leads the Center for Program Integrity with the Centers for Medicare and Medicaid Services. He joined me on The Business of Government Hour to discuss his efforts in combating fraud, waste, and abuse in federal healthcare programs.
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Do self confident, optimistic leaders ask this question often enough, at the right time?
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Federal leaders recognize the need to address risks effectively.
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What are the key priorities for CMS’s Center for Program Integrity? How is it moving beyond the “pay and chase” approach to combating fraud, waste, and abuse? What innovative technologies is it using? Join host Michael Keegan as he explores these questions and more with Dr. Shantanu Agrawal, Deputy Administrator & Director, Center for Program Integrity, Centers for Medicare and Medicaid Services.
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“By some estimates, taking out just nine critical electrical substations could plunge the whole nation into darkness,” says Jason Black, a researcher at Battelle Institute. This scenario, of course, probably keeps the leaders of the Federal Energy Regulatory Commission (FERC) awake at night. What is their risk management strategy?
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With each edition, my goal is straightforward: to introduce readers to the works, insights, and advice from some of today’s key government executives, who are tackling significant management challenges and seizing opportunities to lead.
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What is risk management? How are federal agencies managing risk? What can federal agencies learn from the U.S. Department of Education’s risk management program? Join host Michael Keegan as he explores these questions and more with Young Hoon Kwak and Julia Keleher, authors of the IBM Center report Risk Management for Grants Administration.
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How does a new leader of an organization in crisis take on the task of restoring trust by citizens, stakeholders, and employees, while transforming the agency to meet the challenges of the next decade?
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The IBM Center's Weekly Round Up highlights articles and insights that we found interesting for the week ending January 30.
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The IBM Center's Weekly Round Up highlights articles and insights that we found interesting for the week ending January 23.
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90 recommendations
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