Federal Agency Social Media Hubs
The one that caught my attention was the new Social Media Hub created by Defense to help provide internal-to-Defense education, policy, and the ability for groups in Defense to "register" their social media initiatives in a central location.
I looked at what other agencies were doing and about half of the major agencies seems to have some sort of landing page for social media. In some cases, these pages are for agency employees (like Defense), but in other cases they are targeted to their external customers (like EPA). Here's a starter list, with a focus on the largest agencies. Please feel free to offer corrections or additions:
In addition, GSA has created a helpful page for agencies to use in framing their social media initiatives: http://www.usa.gov/webcontent/technology/other_tech.shtml
- Agriculture: http://www.usda.gov/wps/portal/usda/usdahome?navid=USDA_STR
- Commerce: re-designed website, but not specific social media hub
- Defense: http://socialmedia.defense.gov/ . . . and the different military services seem to have similar sites, as well (e.g.; Air Force, Army, Navy, Marines
- Education: can’t find anything
- Energy: doesn’t seem to be for the department, but one of its units has a social media hub: http://www.eere.energy.gov/socialmedia/
- Health & Human Services: http://newmedia.hhs.gov
- Homeland Security: http://www.dhs.gov/xabout/gc_1238684422624.shtm
- Housing and Urban Development: there’s no Social Media Hub, but buried in its Open Government Plan is a handy list (scroll down): http://portal.hud.gov/portal/page/portal/HUD/open/plan/transparency-initiatives
- Interior: http://www.doi.gov/open/social-media.cfm/
- Justice: can’t find anything.
- Labor: can’t find anything
- State: it’s pretty skimpy page, especially given how much they actually do: http://fpc.state.gov/c31466.htm# . . . but here’s its guidance for employees: http://www.state.gov/documents/organization/144186.pdf
- Transportation: can’t find anything
- Treasury: can’t find anything
- Veterans Affairs: can’t find anything
- Environmental Protection Agency: http://www.epa.gov/epahome/socialmedia.html
- General Services Administration: http://www.gsa.gov/graphics/staffoffices/socialmediahandbook.pdf
- National Archives and Records Administration: http://www.archives.gov/social-media/
- NASA: http://www.nasa.gov/connect/index.html
- National Science Foundation: http://www.nsf.gov/social/
- Office of Personnel Management: can’t find anything
- Small Business Administration: can’t find anything for SBA, but its business.gov site has some statistics on its use as a social media platform: http://business.sba.gov/about/metrics/social-media/
- Social Security Administration: can’t find anything
- White House: http://www.whitehouse.gov/blog/09/05/01/WhiteHouse/
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- The CIO Council has put out a guide as well, but notice the heavy emphasis on the use of the word “controls”: http://www.management.energy.gov/documents/SecureSocialMedia.pdf