Insights from New Zealand's "Results" Programme

Nearly three decades ago, New Zealand pioneered government reforms to make individual single-purpose agencies – a “vertical” solution -- more accountable and effective.  While successful, it exacerbated another challenge facing government agencies -- addressing “horizontal” societal problems, i.e., those that span traditional agency boundaries.  So, New Zealand undertook a new round of reform in 2012 to address a handful of persistent societal and economic problems by creat

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