Co-Delivery: Beyond Traditional Citizen Engagement

How can governments at all levels engage their citizens in ways that are more meaningful – and fun -- to both the citizens and their community? A series of pioneering initiatives hold new promise that this now can be done on a much wider scale.

Empowering Citizens with Money and Social Media

work in practice? Do busy citizens actually get involved? Inspired by successful efforts in Brazil and other countries around the world, several U.S. communities have undertaken pilot efforts to allow citizens to directly decide how monies are spent in their neighborhoods. However, one of the biggest concerns raised by critics of this approach is that not enough citizens actually participate to make the efforts meaningful and legitimate. A new report for the IBM Center by Dr.

Does Citizen Participation Work?

As federal agencies tighten their belts, they’ll be questioning the value of citizen participation initiatives under the Obama Open Government Initiative. Do they lead to better results or reduced costs?

Does Citizen Participation Work?

A new report, “A Manager’s Guide to Evaluating Citizen Participation,” by Tina Nabatchi, an assistant professor at the Maxwell School at Syracuse University, is designed to help answer these questions.

Dr. Nabatchi says “Two types of evaluation are relevant for assessing citizen participation:”

Engaging Citizens vs. Streamlining Bureaucracy

Forty years ago, Congress passed a law to make government agencies more accountable and transparent in how they sought advice from industry and the public. It was called the Federal Advisory Committee Act. But over the years, the way the law was implemented led to less citizen involvement and reluctance by agencies from seeking advice.

Engaging Citizens vs. Streamlining Bureaucracy

ed led to less citizen involvement and reluctance by agencies from seeking advice.

Is Open Government Dead?

In recent weeks, the main stream media has questioned whether the Obama administration’s Open Government initiative has lost its steam. But is it really dead?

Customer Service Guidance from OMB

Six weeks ago, President Obama signed an executive order, “Streamlining Service Delivery and Improving Customer Service,” directing agencies to develop customer service plans by the end of October.  The Office of Management and Budget finally released its guidance to agencies on how to prepare those plans.

Gumby Goes to the White House

Over the years, presidents have directed agencies to streamline their administrative requirements and work together on behalf of citizens.  The last major effort was in the Clinton Administration, which met with mixed success.  President Obama has declared he will try again:  “I believe that working together, State, local, and tribal governments and Federal agencies can distinguish between rules and requirements that su

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