How Can AI Improve Performance in Tax Administration?

Artificial Intelligence (AI) has surged across government. National and international legislation has been proposed, and U.S. Federal agencies are now implementing requirements set forth in the new Executive Order on AI. Such policy and progress affect government work across civilian and defense sectors – including work done by tax agencies with the public and business communities.

AI and Automation in Tax

In late 2022, we kicked off a series of blogs focused on the role of technology in modernizing tax agencies around the world. Leaders recognize that technology is critical to improving taxpayer service, closing tax gaps, and addressing workforce challenges. Those executives share many ideas with their peers across governments and the commercial world.

Paul Dommel

Paul Dommel is a Partner with Federal Tax and Finance group of IBM. He is a frequent writer and speaker and has worked with social program teams in the U.S., AP, Europe and Latin America.

Prior to his current role, he directed the IBM consulting and systems integration business for state, local, and education clients in the eastern U.S. During his career he has led strategy and transformation engagements for both commercial and government clients.

Partner, Federal Tax and Finance
IBM

Paul Dommel is a Partner with Federal Tax and Finance group of IBM. He is a frequent writer and speaker and has worked with social program teams in the U.S., AP, Europe and Latin America.

Prior to his current role, he directed the IBM consulting and systems integration business for state, local, and education clients in the eastern U.S. During his career he has led strategy and transformation engagements for both commercial and government clients.

Before joining IBM, he consulted at Booz-Allen & Hamilton, led a research team advising on mergers & acquisitions, and worked on the U.S. Congressional Staff. He has been active on the Board of Advisors of several technology services and advisory firms.

Paul attended the College of William and Mary where he majored in Economics and Government. He has an MBA from the University of South Carolina and lives outside of Washington, D.C., with his wife and four children.