The Business of Government Magazine - 2024

Submitted by on Mon, 12/09/2024 - 17:07
The Business of Government Magazine - 2024 Edition
PDF icon The Business of Government 2024.pdf
Table of Contents
From the Executive Director
Dan Chenok
Helping Government Navigate Through Times of Change
PDF icon From the Executive Director.pdf
From the Editor’s Desk
Michael J. Keegan
A Singular, Enduring Purpose: Serving the Public
PDF icon From the Editors Desk.pdf
Table of Contents
Patient-Centered and Mission-Ready: A Conversation with Lt. General Telita Crosland, M.D., Director, Defense Health Agency
Michael J. Keegan
Created in 2013, the Defense Health Agency (DHA) celebrated its 11th anniversary this year.
PDF icon Lt General Telita Crosland.pdf
Conversations with Leaders
Navigating Technological Frontiers: A Conversation with Vice Admiral Frank Morley, Principal Military Deputy Assistant Secretary of the Navy for Research, Development and Acquisition
Michael J. Keegan
The mission of the Office of the Assistant Secretary of the Navy for Research, Development and Acquisition (RDA) is to provide weapons, systems, and platforms for the U.S. Navy/Marine Corps that support their missions and give them a technological edge over our adversaries.
PDF icon Vice Admiral Frank Morley.pdf
Conversations with Leaders
Leading the U.S. Internal Revenue Service: A Conversation with Danny Werfel, Commissioner, U.S. Internal Revenue Service
Michael J. Keegan
The IRS has a unique opportunity to envision and realize a future of tax administration that meets the evolving needs of taxpayers and the nation.
PDF icon Danny Werfel.pdf
Conversations with Leaders
Driving Digital Transformation: Insights from Alexis Bonnell, Chief Information Officer and Director of the Digital Capabilities Directorate, Air Force Research Laboratory
Michael J. Keegan
The Air Force Research Laboratory is the primary scientific research and development center for the U.S. Department of the Air Force and Space Force.
PDF icon Alexis Bonnell.pdf
Insights
Emerging Technologies in Defense Intelligence-Balancing Innovation and Integration: Insights from Ramesh Menon, Chief Technology Officer and Chief Artificial Intelligence Officer, Defense Intelligence Agency
Michael J. Keegan
Artificial intelligence (AI) has become a critical and strategic capability for defense organizations around the world, offering immense benefits such as improved efficiency, accuracy, and decision making.
PDF icon Ramesh Menon.pdf
Insights
Bridging Innovation and Access: Insights from Andrea Fletcher, Chief Digital Strategy Officer and Director of the Digital Service, Centers for Medicare & Medicaid Services
Michael J. Keegan
The office was established to address the need for talent and expertise in a variety of skills to tackle complex problems at the intersection of technology, innovation, and service design and delivery.
PDF icon Andrea Fletcher.pdf
Insights
Leveraging IT to Enhance Mission Operations: Insights from Melinda Rogers, Chief Information Officer, U.S. Department of Justice
Michael J. Keegan
Technology and information management are key enablers helping U.S. government agencies to meet their varied missions.
PDF icon Melinda Rogers.pdf
Insights
Putting Veterans First: Insights from John Boerstler, Former Chief Experience Officer, U.S. Department of Veterans Affairs
Michael J. Keegan
In an era where customer experience (CX) is becoming a critical measure of institutional success, government agencies like the U.S. Department of Veterans Affairs (VA) are taking decisive steps to overhaul how they interact with their key constituencies.
PDF icon John Boerstler.pdf
Insights
Enhancing Assisted Acquisition Services: Insights from Corey Nickens, Client Executive of the Innovation Business Unit, Office of Assisted Acquisition Services, U.S. General Services Administration
Michael J. Keegan
In a dynamic landscape where government agencies strive to deliver better services, foster innovation, and support small businesses, agility and efficiency are paramount.
PDF icon Corey Nickens.pdf
Insights
On Pursuing IT and Digital Transformation at the U.S. Social Security Administration: Perspectives from Marcela Escobar-Alava, SSA Chief Information Officer and Betsy Beaumon, SSA Chief Transformation Officer
Michael J. Keegan
Our conversation covers topics topics such as digital modernization, process improvement, cultural change, customer experience, and employee engagement.
PDF icon On Pursuing IT and Digital Transformation at the U.S. Social Security Administration.pdf
Insights
Integrating AI in Government: Lessons, Applications, and Innovations
Michael J. Keegan
Artificial and augmented intelligence (AI) have proliferated across all sectors of society
PDF icon Integrating AI in Government.pdf
Forum
Envisioning the Future of Government: How Emerging, Secure Technologies and Data Flows Can Enable Anticipation and Action that Improve Performance
Dan Chenok
How can governments secure implementation of advanced technologies and enable government to use data to make more informed decisions, promote transparency, and improve outcomes in an increasingly complex and uncertain world?
PDF icon Envisioning the Future of Government.pdf
Viewpoints
Nation-State Activity in the Age of Artificial Intelligence and Quantum Computing
Margie Graves
Seldom has there been a simultaneous evolution of two powerful and complementary technologies—artificial intelligence (AI) and quantum computing (QC).
PDF icon Nation-State Activity in the Age of Artificial Intelligence and Quantum Computing.pdf
Viewpoints
From the Gridiron to Government: How Tom Brady’s Leadership Insights Can Transform Government Teams
Michael J. Keegan
NFL great Tom Brady and Nitin Nohria of the Harvard Business School have collaborated on a compelling and timely article.
PDF icon From the Gridiron to Government.pdf
Viewpoints
A Prepared Federal Government: Preventing Fraud and Improper Payments in Emergency Funding
Steve Goodrich and Bob Westbrooks
When the government distributes supplemental funding to address various national emergencies such as the global pandemic, time is of the essence.
PDF icon A Prepared Federal Government.pdf
Management
Preparing Governments for Future Shocks: Building Cyber Resilience for Critical Infrastructure Protection
Lisa Schlosser
Cyber resilience is crucial for protecting critical infrastructure, which includes essential services from the energy grid to clean water distribution.
PDF icon Preparing Governments for Future Shocks.pdf
Management
The Role of Risk Leadership in Defining ERM Readiness in Government
Peter C. Young and Trang Hoang
Today’s risk landscape requires a unified, coordinated, disciplined, and consistent approach, no longer focused on risk management as a compliance exercise or perceiving risks solely as problems to avoid.
PDF icon The Role of Risk Leadership.pdf
Management