How Can Budget Actions Improve the Management of Government Programs that Serve the Public?

Many laws and policies intended to improve government performance have been enacted and implemented over the years.  Those actions primarily impact overall measurement of results, like the Government Performance and Results Act; or management processes, like information technology, or financial management.  Today, dozens of such laws and policies drive agency management actions.

How Can AI Drive Better Taxpayer Experience and Improved Tax Agency Operations?

Blog Co-Author: Paul Dommel, Partner, Federal Tax and Finance, IBM Consulting

Interest in artificial intelligence (AI) has surged across government. National and international legislation has been proposed, and U.S. Federal agencies are now implementing requirements set forth in the new Executive Order on AI. Such policy and progress affect government work across civilian and defense sectors—including work done by tax agencies with the public and business communities.

Event Highlights: Building On Regulatory Foundations and Bridging to the Future

Two more recent, but no less important, foundations are Executive Order 12866 of 1993 and Circular A-4 of 2003. In November, the IBM Center for the Business of Government and the George Washington University Regulatory Studies Center gathered regulatory experts to reflect on these foundations and explore emerging opportunities and challenges for good regulatory practice.

Highlights from the Center’s 25th Anniversary and Book Release Event

We previously posted a short summary of this event, and now welcome all to watch this link to a video of the event; in addition, highlights of our book, including individual chapters, are on our website.

How Can Health and Science Agencies Strengthen Engagement with Expert Advisory Committees?

Co-Author: Katie Webb, Lead Account Partner, Department of Health & Human Services, IBM

Year in Review 2023 and a Look Ahead

As we reflect on this past year, the IBM Center marked a significant milestone with the celebration of its 25th anniversary continuing to expand and diversify its mission to connect public management research with practice. Since 1998, we have helped public sector executives improve the effectiveness of government with practical insights and best practices. 

Transforming the Business of Government - Insights on Resiliency, Innovation, and Performance

Governments face increasingly serious, seemingly intractable public management challenges that go to the core of effective governance and leadership, testing the very form, structure, and capacity required to meet and overcome such challenges. Many problems facing public sector leaders are wickedly complex, do not respect bureaucratic boundaries, and are nonlinear and fluid in nature, “where very small effects may produce disproportionate impacts.” In many ways, traditional government approaches seem obsolete and incapable of meeting evolving complexity. Prescriptions

How Can AI Improve Performance in Tax Administration?

Artificial Intelligence (AI) has surged across government. National and international legislation has been proposed, and U.S. Federal agencies are now implementing requirements set forth in the new Executive Order on AI. Such policy and progress affect government work across civilian and defense sectors – including work done by tax agencies with the public and business communities.

NEW BOOK Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

Today governments face very serious, seemingly intractable public management challenges that go to the core of effective governance and leadership, testing the very form, structure, and capacity required to meet these problems head-on. Many of these challenges are wickedly complex not respecting bureaucratic boundaries, nonlinear, and fluid in nature: “where very small effects may produce disproportionate impacts” In many ways, traditional approaches of government seem obsolete and incapable of properly responding to them.

Transforming the Business of Government – Reflections on a Quarter Century’s Work

This week, the IBM Center for The Business of Government was honored to host many leaders to commemorate the Center’s 25th anniversary, and to launch a new book, Transforming the Business of Government:  Reflections on Resilience, Innovation, and Performance.   With this post, we share some observations and images about the event and a first view of the book.

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Executive Director
IBM Center for The Business of Government
600 14th Street, NW
Second Floor
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Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE and member of the Research Advisory Council with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Member of the Board of Directors for the Senior Executives Association, Member of the Government Accountability Office Polaris Advisory Council for Science and Technology, Member of the American University IT Executive Council, and Mentor with the Global Policy, Diplomacy, and Sustainability Fellowship.  Previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Cyber Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Chair of the NIST-sponsored Federal Information Security and Privacy Advisory Board, and two-time Cybersecurity commission member with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues. Finally, Mr. Chenok serves as an Adjunct Associate Professor with the LBJ School of Public Affairs at the University of Texas in Austin, teaching at the school's Washington, DC Center.  

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, the 2016 Eagle Award for Industry Executive of the Year, and the 2002 Federal CIO Council Azimuth Award for Government Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.