Multi-Domain Command and Control: A Video Overview of the Approach

We recently released the report, "Delivering on the Vision of Multi-Domain Command and Control" by author Dr. David Bray of The Stimson Center.  Multi-Domain Command and Control (MDC2) is the strategy for integrating and coordinating command and control operations simultaneously across air, land, sea, space, cyber, and electromagnetic domains. Dr.

Building the Cybersecurity Workforce America Needs

Blog Co-Author:  Karen Evans, managing director of the Cyber Readiness Institute and former chief information officer at the U.S. Department of Homeland Security.

Report Release Event: Cybersecurity Workforce Development

I was honored to co-chair the National Academy of Public Administration (NAPA) panel report for the Cybersecurity and Infrastructure Security Agency (CISA), US Department of Homeland Security (DHS) with Karen Evans, Managing Director, Cyber Readiness Institute and Former Chief Information Officer, DHS.  Together with panel members, Dr. Marilu Goodyear, Dr.

Integrating automation to improve CX

The Daily Scoop Podcast with Francis Rose spoke with me this week on how automation can help improve government’s customer experience. We discussed self-service questions, second-tier detailed questions, and unique questions posed by citizens and how all three can be handled with AI for a better service experience. We also discussed intelligent automation, barriers civilian and defense leaders experience, and how to overcome them to build a roadmap for better customer service through a series of upcoming dialogues.

Mitigating risk, managing cybersecurity and building resiliency to meet the mission of government

The IBM Center for The Business of Government has written previously about the need for mission leaders to focus on cyber security as a key success factor, especially given the Administration’s identification of “cybersecurity as a key enabler of mission delivery” in the President’s Management Agenda.  Below we provide highlights of a few of those reports focused on cyber, which provide a foundation for IBM to build on as the Cybersecurity Center moves ahead.  We look forward to adding to this r

Lessons in Accountability from the Pandemic

The American Society for Public Administration hosted Center authors Katherine Barrett and Richard Greene, Visiting Fellows at the IBM Center for the Business of Government and Senior Advisors, Columnists, and co-chairs of the Advisory Board for Route Fifty as well as Don Kettl, Professor Emeritus and Former Dean of the University of Maryland School of Public Policy to speak on their latest report, “Managing The Next Crisis: Twelve Principles For Dealing With Viral Uncertainty.” Center Director Dan Chenok facilit

How Intelligent Automation Can Help Government Agencies Focus on Mission Critical Outcomes

Blog Co-Author:  Matt Warshaw

Federal agencies spend billions of dollars every year on routine office functions such as procurement, human resources, logistics, and information technology. Intelligent automation (IA) is one set of tools that can help agencies  simply processes, saving time and reducing costs, ultimately allowing federal employees to focus their energy on mission critical outcomes rather than complex back-office tasks.

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Executive Director
IBM Center for The Business of Government
600 14th Street, NW
Second Floor
Washington, DC 20005
United States
(202) 551-9310

Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE and member of the Research Advisory Council with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Member of the Board of Directors for the Senior Executives Association, Member of the Government Accountability Office Polaris Advisory Council for Science and Technology, Member of the American University IT Executive Council, and Mentor with the Global Policy, Diplomacy, and Sustainability Fellowship.  Previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Cyber Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Chair of the NIST-sponsored Federal Information Security and Privacy Advisory Board, and two-time Cybersecurity commission member with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues. Finally, Mr. Chenok serves as an Adjunct Associate Professor with the LBJ School of Public Affairs at the University of Texas in Austin, teaching at the school's Washington, DC Center.  

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, the 2016 Eagle Award for Industry Executive of the Year, and the 2002 Federal CIO Council Azimuth Award for Government Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.

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