Transforming the Business of Government – Reflections on a Quarter Century’s Work

This week, the IBM Center for The Business of Government was honored to host many leaders to commemorate the Center’s 25th anniversary, and to launch a new book, Transforming the Business of Government:  Reflections on Resilience, Innovation, and Performance.   With this post, we share some observations and images about the event and a first view of the book.

Improving Performance of Federal Grant Programs - Lessons From a HUD Program Case Study

Federal spending on mandatory and discretionary grant programs reached a new high in Fiscal Year 2022. Interest in the effectiveness of these intergovernmental partnerships is of increasing importance to policymakers, government agency managers, and citizens.

Preparing for an AI Future: Cybersecurity Considerations for Public Service

Cybersecurity has evolved from a conversation among technologists in server rooms to a substantial dialog between industry leaders and policy makers on the international stage. There is an almost universal recognition of the importance of managing risks associated with doing business in the digital age of the 21st century, and three decades of not adapting to modern technical and security capabilities to overcome.

A Focus on Open Data for Racial Equity in the Health Housing, and Workforce Sectors

We were honored to host keynote speaker, April Chen, a Presidential Innovation Fellow with the White House Office of Science and Technology Policy.  Ms. Chen highlighted the Biden Administration’s focus on applying executive action to equitable policies and programs.  The Administration is also working on building best practices and addressing gaps in data services that affect various communities.  Ms.

Enabling Governments to Address “Future Shocks”

Since the turn of the millennium, pandemics, heat waves, wildfires, floods, cyberattacks, supply chain interruptions, and other crises have deeply stressed governments, communities, businesses, and individuals around the world. This cascade of catastrophic events raises fundamental questions about how governments can anticipate, prepare for, and respond to these and other shocks yet to come.

Building Climate Resilience for Governments in the Face of Future Shocks

The IBM Center for The Business of Government and the IBM Institute for Business Value, in partnership with the National Academy of Public Administration (NAPA) and a range of other partners, launched an initiative last year to help government leaders identify core capabilities critical to building resilience in the face of “future shocks,” where collaborative action to address anticipated threats requires focus and cooperation across a broad ecosystem of partners and stakeholders.

How Can AI Improve The Regulatory Process?

Blog Co-Author: Virginia Huth currently serves as the SES Assistant Commissioner of the Office of Regulatory and Oversight Systems in the Office of Technology Transformation Services at the U.S. General Services Administration, which is overseeing the modernization of the eRulemaking system. Virginia is writing in her personal capacity; her opinions are her own and do not represent the views of the GSA.

Shared Services and Improving Employee Experience

Guest Bloggers: Bradley K. Kistler, Associate Partner and Maggie Pool, Managing Consultant - US Federal Talent Transformation, IBM

All of these points hold true today; however, shared services providers are now faced with new customer needs focused on employee experience, creating stress on existing technology and operating models.

How government can leverage technology and innovation to enhance security

New threats and domains for warfare include cyber and space, along with disruptive technologies like artificial intelligence (AI) and quantum. Dealing with these issues necessitates an enhanced partnership across governments and within industry.  Achieving mission readiness is growing more complex and requires dynamic defense technology solutions.


Executive Director
IBM Center for The Business of Government
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Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE and member of the Research Advisory Council with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Member of the Board of Directors for the Senior Executives Association, Member of the Government Accountability Office Polaris Advisory Council for Science and Technology, Member of the American University IT Executive Council, and Mentor with the Global Policy, Diplomacy, and Sustainability Fellowship.  Previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Cyber Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Chair of the NIST-sponsored Federal Information Security and Privacy Advisory Board, and two-time Cybersecurity commission member with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues. Finally, Mr. Chenok serves as an Adjunct Associate Professor with the LBJ School of Public Affairs at the University of Texas in Austin, teaching at the school's Washington, DC Center.  

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, the 2016 Eagle Award for Industry Executive of the Year, and the 2002 Federal CIO Council Azimuth Award for Government Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.