Charles Havekost, Program Manager for, Department of Health and Human Services (HHS)

Broadcast Date:
Saturday, July 19, 2003
"HHS has been pushing for real citizen-centric focus. It's our responsibility to treat those citizens, those customers, in a way that provides real value and real service, just like the way companies interact with business associates."

About the show

The Business of Government Hour a weekly conversation with government executives and thought leaders who are changing the way government does business. Host Michael J. Keegan speaks to guests about leadership, public management, innovation, and their vision of government in the 21st century. Interviews are informative, insightful, and in-depth conversations on topics & trends at the intersection of government, technology, and leadership.

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