Reports and Publications - Year in Review 2022

2022 saw the publication of more than 20 reports and a magazine. This is a list of some key of those publications.

The Business of Government Magazine 2022 Edition - This edition highlights the latest trends and best practices for improving government effectiveness by introducing readers to key government executives, detailing the work of public management practitioners, and offering insights from leading academics on how best to navigate an increasingly complex environment and build a more resilient future.

The Future of AGILE GOVERNMENT by Ed DeSeve

In this report builds on earlier work that focuses on how agile principles can apply to the development and implementation of government policies, regulations, and programs. The author introduces the “Integrated Agile Framework for Action”, to guide government leaders and stakeholders in implementing agile strategies in their work to provide services to the public in a way that fosters public trust. 

Partnering for Resilience by Chris Mihm

What specific and practical steps can governments take in the near term to better prepare and respond to emergencies? In search of concrete answers, the IBM Center for The Business of Government and IBM Institute for Business Value teamed with the National Academy of Public Administration to convene a roundtable of government leaders and emergency management experts. The report outlines six pragmatic and actionable steps that emerged from this roundtable discussion. 

Human-Centricity in Digital Delivery: Enhancing Agile Governance by Ines Mergel 

This report explores how digital service teams bring “service designers” into government to transform service delivery. These designers use human-centered design approaches to help public sector organizations refine strategies, rethink the nature of services, and reflect the way that citizens want to use a public service. The report focuses on how human centricity can help to transform digital service delivery in a way that improves government agility, with results that address principles, mindsets, techniques, and practices.

Accelerating Government Innovation with Leadership and Stimulus Funding by Jane Wiseman 

This report illustrates various ways executives can leverage stimulus funding to incentivize success across multiple innovation and data roles. Through close examination of multiple cases in the field, the author develops a framework with specific recommendations for how leaders can drive opportunities for innovators to complement each other to the benefit of public good, including key skills or characteristics that correlate to success. 

Collaborative Networks: The Next Frontier in Data Driven Management by Julia Carboni et.al. 

This report proposes a series of targeted management interventions to improve efficiency, accountability, and effectiveness of network operations, with the “networks” in this case being the series of service providers needed to deliver needed outcomes to a client. The insights in this report are supported by a case study of 11 AmericaServes networks.

Three Reforms to Improve Defense Resource Management  by John Whitley 

The 2022 National Defense Authorization Act directed establishment of a Planning, Programming, Budgeting, and Execution (PPBE) reform commission. PPBE is the DoD process established in 1961 used to allocate and manage resources. This report provides an overview and history of the PPBE system, recommends three key challenges that the commission should address, and identifies obstacles that the commission should avoid.

Optimizing Analytics for Policymaking and Governance by Jennifer Bachner 

This report explores federal agencies progress and maturation in making effective use of data analytics in policymaking and governance based on a systematic review of these efforts. This review draws on a survey of professionals working in and with federal agencies to develop a more comprehensive understanding of how the government uses analytics, the outcomes of these efforts, and the challenges agencies face in their work to further develop analytical capabilities. The report also provides insight into the challenges ahead and key success factors necessary for continued improvement. 

Enabling a More Resilient and Shared Supply Chain Strategy for the Nation: Lessons Learned from COVID-19  by Robert Handfield 

In this report, author Robert Handfield—a leading global supply chain expert and professor at North Carolina State University—outlines how a modern supply chain strategy can leverage shared service models to increase efficiency and productivity. Using the COVID-19 experience as a proxy and drawing conclusions for larger process, technology, and policy strategies, the author outlines insights and recommendation to address whole of government supply chain and shared service challenges.  

Agile Government: The Role of Public Affairs Education by Angela Evans 

This report is intended to initiate a dialog on how to integrate agile governance principles into curricula—with the hope that collaboration among entities devoted to the discipline of public management and schools of public affairs will result in the presence, availability and steady flow of public servants who embrace the principles of agile government, and who also demonstrate the associated skills and capacities to act on these principles in their day-to-day work.

Emerge Stronger and More Resilient: Responding to COVID-19 and Preparing for Future Shocks by Mike Stone, Tim Paydos 

The report provides insights and highlights opportunities for government to address challenges arising from shocks to systems such as Covid-19. It includes essays that focus on promoting digital enablement of citizens, modernized supply chains, strong cybersecurity, and emerging analytics frameworks. The report concludes with a call to action for governments and their partners to work together—in an effort to emerge stronger and more resilient from our collective experience—and build a better society.

The Key to Modern Governmental Supply Chain Practice: Analytical Technology Innovation by Daniel Chen, David Preston, Morgan Swink 

This report provides insight into the impact of analytics, block chain and artificial intelligence on supply chain management practices. The report also outlines three frameworks that are helpful for designing and implementing an effective supply chain practice, enabled by technology and analytics.

Emerging Technology for Response and Recovery: An International Dialogue by Kevin C. Desouza

The IBM Center hosted an international forum with border security and public safety experts. The goal was to help IT leaders from Australia, Singapore, and the United States to facilitate dialogue on the role that emerging technology can play in ongoing response and recovery efforts. This white paper summarizes salient points discussed during the forum.

The Age of Remote Work: How COVID-19 Transformed Organizations in Real Time by David C. Wyld 

This report outlines 8 essential building blocks of a managerial mindset better suited to a post-pandemic work environment. The author describes how the pandemic presents an opportunity to rethink the way work gets done, and to develop a new understanding of opportunities and challenges in working remotely and in managing remote work.