DAV

Conversation with Authors: Professors Lael Keiser and Susan Miller

Submitted by on Fri, 03/09/2018 - 09:56

Lael R. Keiser is an Associate Professor in the Department of Political Science and in the Truman School of Public Affairs at the University of Missouri, where she teaches courses on public policy and public administration. Her research focuses on policy implementation in public agencies with a focus on Social Security Disability, Veterans Disability Compensation, and public education.

Collaborating to Make a Difference

Submitted by on Wed, 01/24/2018 - 22:17

In May, the VA announced a partnership with two veterans service organizations --  the Disabled American Veterans and The American Legion -- to reduce the backlog of claims for veterans benefits by encouraging the filing of “fully developed claims.”  Such claims can be expedited in half the time it takes to process a regular claim.

Collaboration Between Government and Outreach Organizations: A Case Study of the Department of Veterans Affairs

Submitted by on Wed, 09/11/2013 - 13:40

In this report, Drs. Lael Keiser and Susan Miller examine the critical role of non-governmental outreach organizations in assisting government agencies to determine benefit eligibility of citizens applying for services.  Many non-profits and other organizations help low-income applicants apply for Social Security, Medicaid, and the Supplemental Nutritional Assistance Program (SNAP, or food stamps).