Using Linked Administrative Data to Advance Evidence-Based Policymaking

Submitted by on Tue, 01/23/2024 - 17:15

Government agencies are rich with administrative data related to who they serve and how they serve them, but the infrastructure is typically purpose-built for the specific needs of the agency. Despite these robust data sources, they are rarely central to decision-making processes because of data limitations and staff training or capacity.

Kevin Dehmer, Executive Director & Senior Researcher

Submitted by on Tue, 01/23/2024 - 14:47
Kevin Dehmer is Executive Director and Senior Researcher at the Heldrich Center. He is responsible for executive management and day-to-day oversight of research, administration, communications, program development, technical assistance, policy implementation, client services, and project operations.

Stephanie Walsh, Ph.D, Assistant Director of Research & Director of NJSDS

Submitted by on Tue, 01/23/2024 - 14:34
Stephanie Walsh is the Assistant Director of Research at the Heldrich Center. She earned her doctorate in planning and public policy at Rutgers University. She also holds a Master's degree in public policy. Stephanie also serves as the Director of the New Jersey Statewide Data System, overseeing the governance, research agenda, and publications that use the linked longitudinal data. Her research interests focus on how data can inform public programs and policies to better support service delivery and improve individual outcomes.

Transforming the Taxpayer Experience: A Conversation with Karen Howard, Executive Director, Office of Online Services, Internal Revenue Service (IRS)

Submitted by on Mon, 01/22/2024 - 15:09
What is the mission of the Office of Online Services at the Internal Revenue Service (IRS)? What is the IRS doing to advance its digital services and enhance customer experience? How is the IRS leveraging AI and other emerging technologies to meet mission? Join host Michael Keegan as he explores these questions and more with Karen Howard, Executive Director, Office of Online Services at the IRS.
Broadcast Date: 
Monday, January 22, 2024 - 15:06
Author: 
Karen Howard
Audio: 
Audio icon karen_howard_podcast_abc.mp3

Karen Howard, Executive Director, Office of Online Services - IRS

Submitted by on Mon, 01/22/2024 - 15:05
Ms. Howard joined the IRS in August of 2020 with over 35 years of private sector retail, manufacturing and financial services consumer direct operations and marketing leadership experience. In her public service role with the IRS, she and her team are charged with translating the taxpayer community’s voice and behavior, and internal stakeholder requirements, into an empowered user experience that enables easy access to tax-related information and simplified ways to fulfill tax obligations with digital tools and services.

Highlights from the Center’s 25th Anniversary and Book Release Event

Submitted by on Mon, 01/22/2024 - 14:54

We previously posted a short summary of this event, and now welcome all to watch this link to a video of the event; in addition, highlights of our book, including individual chapters, are on our website.

Weekly Roundup: January 15-19, 2024

Submitted by on Fri, 01/19/2024 - 20:00

CISA mandates agencies close 2 cyber vulnerabilities immediately. Agencies have until the end of Monday to close two major cybersecurity vulnerabilities.

Paula Ganga, PhD, Assistant Professor of Political Economy, Duke Kunshan University

Submitted by on Thu, 01/18/2024 - 19:03
As a comparative political economy scholar, Paula Ganga uses her knowledge of advanced statistical methodologies, seven languages and travel to over 40 countries to examine the economic outcomes of political institutions, state-market interactions, the political actors driving the process and the inequalities between the winners and losers of this process. Ganga is particularly interested in populism and economic nationalism, inequality and economic development, energy and environmental policy, corruption and transparency, and democratic backsliding.

Quantum Technology Challenge: What Role for the Government?

Submitted by on Thu, 01/18/2024 - 13:19

Quantum technology has the potential to reshape the economic and social landscape of the world. The U.S. has already invested significant resources in developing quantum information science (QIS), but more needs to be done as government operations could bear the brunt of the disruptions and possible attacks.

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