Student Aid: Pioneers in Managing Risk

One former federal leader, Todd Grams, observes that agencies that ignore risk are actually creating risk. Not surprisingly, there has been increasing interest in agencies in recent years in developing a risk management function. So what does it look like? The Office of Federal Student Aid (FSA) in the Department of Education undertook efforts a decade ago to create a risk management function, which may serve as inspiration for other agencies considering the same.

Making Data Real – Lessons From and For Federal Leaders

In a panel discussion (watch the video) led by the Partnership’s Judy England-Joseph, three government leaders detailed the lessons learned from their experience that can help other agencies in the sound use of analytics to make decisions. Specifically: Social Security Administration (SSA) - Gerald Ray runs the Disability Appeals process. He observed that the disability review process required significant knowledge of regulatory compliance as well as the specifics of each individual case.

Weekly Round-Up: September 30 - October 3, 2014

John Kamensky Next Steps on Implementing the DATA Act. Over the past week, there were a series of events around the implementation of the DATA Act. Jason Miller, Federal News Radio, says a joint Treasury-OMB townhall focused on the usability of the new data to be collected, by creating a clear map and navigation of the soon-to-be revamped (again) USASpending.gov website. Adam Mazmanian, Federal Computer Week, notes “OMB is leading the charge to develop data definition standards, one of the biggest challenges of the implementation process.

Making Data Real – Weekly Insights

Brian Murrow, an expert on strategy and analytics at IBM, participated in interviews conducted by the Partnership for Public Service as they prepared a series of podcast conversations with pioneers in the use of analytics in the federal government. In a series of guest blog posts over the next few weeks, Brian will share his key takeaways from these interviews. You can also listen to the full interviews yourself if you find yourself wanting to know more.

Lisa Danzig, OMB: Conversations on Using Analytics to Improve Mission Outcomes

Previous to her experience with OMB, Ms. Danzig worked with the Department of Housing and Urban Development (HUD) and helped develop and lead its acclaimed HUDStat program. Prior to that, she led strategic planning for New York City’s housing programs. She has an MBA and is a former community organizer. She shares her four top tips on creating and using analytics, based on her combined experiences on data and analytics. They include: Tip 1: Choose Smart Goals. Performance management requires a commitment to the continuous improvement of best practices.

Why Isn't Performance Information Being Used?

The initial premise twenty years ago was that if performance information was made readily available, it would be used by agency decision-makers.  That turned out to not be true.  

Background.  A recent GAO study conclude that the “use of performance information has not changed significantly” in surveys of federal managers between 2007 and 2013.  More specifically:

Weekly Round-Up: October 6-10, 2014

John Kamensky The Focus of Defense Acquisition Reform? Katherine McIntire Peters, Government Executive, writes that a Senate investigation staff report about problems with defense acquisition programs found the key problem is – the acquisition workforce itself. She writes: Without better training and recruiting of the men and women who manage large weapons contracts, and more effective incentives to reward smart decision-making, the department may be doomed to continue spending too much money for too little return.” DHS Acquisition Reform.

Malcolm Bertoni, FDA: Conversations on Using Analytics to Improve Mission Outcomes

In the late 1980’s and early 1990’s, the Food and Drug Administration (FDA) faced a mountain of criticism. It was thought that the public health safety precautions built into its drug evaluation procedures in reaction to the Thalidomide tragedy two decades earlier were responsible for delaying consumers’ access to vital new drug therapies. Particularly in light of the growing activism around fighting AIDS, critics argued that the FDA procedures were born out of disaster and therefore extremely overcautious.

Weekly Round-Up: October 13-17, 2014

John Kamensky Series of Articles on Procurement Reform. Federal News Radio asks: “Is it time for fresh procurement reform or just a rereading of existing law?” And its staff has responded with over a dozen stories over the course of the week, covering more discrete topics such as a 20-year timeline of reforms, pointers on program management, the importance of leadership and organizational culture, and more. A great collection, worth the time of anyone trying to understand the breadth of issues involved. Cathleen Garman, Designated Expert.

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