Weekly Roundup July 31, 2015

Hope for the DATA Act. Hudson Hollister, the head of the Data Transparency Coalition, was interviewed by Federal News Radio on his take of the status of the implementation of the DATA Act, which requires regular reporting of financial transactions by each federal agency on at least a quarterly basis. He shared his frustration, but also some hope. Later that day, GAO testified on the Act’s implementation and noted progress, but more needs to be done.

Weekly Roundup: August 3 - 7, 2015

Customer Service. Federal News Radio interviewed GSA’s Martha Dorris about progress on the Administration’s goal to improve customer experience with government services. She says GSA is developing a digital “Voice of the Customer” toolkit for agencies that include a range of electronic approaches, such as the pilot “Feedback USA” button for instant feedback, and digital analytics to assess 4,000 federal websites. The Shrinking Millennials. According to Federal News Radio, :Federal agencies are finding it increasingly more difficult to recruit and retain younger employees. . .

Measuring Up: How Can CIOs Take Stock?

Information technology has made possible the availability of real-time data and the tools to display that data, such as dash­boards, scorecards, and heat maps. This has boosted the use of data and evidence by government decision makers in meeting their agency and program missions. But what about the use of performance metrics by agency chief information officers themselves? Background. Typically, CIOs have a good inventory of metrics regarding the performance of their technical infrastructure, such as server down time.

Meet the Center's Newest Fellow: Darcie Piechowski

For several years, our Center has promoted and welcomed dialogue with government stakeholders around how best to encourage innovation and social media; our work in this space is led by our Social Media and Innovation Fellow. I am pleased to introduce the new occupant of that seat, Darcie Piechowski. Darcie succeeds Gadi Ben-Yehuda, who recently moved to be the Director of Social Media with the American Association for the Advancement of Science (AAAS).

Weekly Roundup: August 10-21, 2015

Developing Common Success Metrics for VA-DOD Health Records. According to FedScoop: “The Department of Veterans Affairs and the Pentagon need to better track their efforts to share health information, according to a new report from the Government Accountability Office.” GAO says the two departments have developed guidance to move toward standardization, but have yet to develop metrics to track whether progress is being made. Useful: FCC RoboCall App. According to FedScoop, the Federal Trade Commission sponsored a contest to find the best way of blocking robocalls.

Budgeteers MAXimize Their Line of Business

Former federal budget officer Doug Criscitello participated on a panel on budget reform recently, in a room packed with concerned finance professionals. He noted: “It is clear the key practitioners in the field are desperate for improvements in a process that has not only failed taxpayers in recent years but has also hindered the ability of government finance professionals to plan and execute the financial management programs of their agencies in a responsible way.” It may take years before such reforms are possible, but what happens in the meanwhile?

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