Managing For Results 2002

Managing for Results 2002 summarizes five innovative, yet practical, approaches that public sector organizations use to better manage for results, increase organizational performance, and improve accountability to stakeholders. Patrick J. Murphy and John Carnevale tell the story—and the lessons—of how the Office of National Drug Control Policy crafted a government-wide strategic plan to combat drug abuse in the United States. Paul E.

E-Government 2001

E-Government 2001 provides in-depth case studies of the "state" of e-government today. The book chronicles the "early days" of e-government and presents a collective snapshot in time as to where governments—at the federal, state, and local levels—are today as they continue their march toward e-government.

Transforming Organizations

This book provides in-depth case studies of outstanding government executives who dramatically changed both the performance and management of their organizations. The book includes case studies of Dan Goldin of the National Aeronautics and Space Administration, Ken Kizer of the Veterans Health Administration, James Lee Witt of the Federal Emergency Management Agency, and four high-ranking government officials who changed procurement in the Department of Defense. In addition, the book includes interviews with NASA Administrator Goldin and FEMA's Director Witt.

Restoring Trust in Government: The Potential of Digital Citizen Participation

Three case studies illustrate how government organizations are now using technology to enhance citizen participation. The report addresses a fundamental challenge of government in the digital age: How can individuals engage in a two-way dialogue on public issues without relying on interest groups or other intermediaries? Technology has created new tools for allowing citizens to more meaningfully participate in a dialogue with their fellow citizens and their government.

Enhancing Security Throughout the Supply Chain

This project characterizes the supply chain flow of goods, information and people in a global economy with particular attention given to security issues (e.g., threat and vulnerability) as well as to threats to supply chain efficiency resulting from security measures. Supply Chain Management

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