Susan Webb Yackee

Submitted by on Tue, 06/22/2021 - 08:58

Susan Webb Yackee is a Collins-Bascom professor of Public Affairs and Political Science and the director of the La Follette School of Public Affairs at the University of Wisconsin-Madison. Her research and teaching interests include the public policymaking process, public management, regulation, and interest group politics. Yackee has published articles in a number of journals, including the American Political Science Review, Public Administration Review, and Journal of Policy Analysis and Management. Yackee received the 2019 Herbert A.

Jamie Holcombe

Submitted by on Mon, 06/21/2021 - 11:47

Henry (Jamie) Holcombe is the Chief Information Officer (CIO) for the United States Patent and Trademark Office (USPTO). In this role, he is the principal advisor to the agency on the design, development, and management of its information systems and technology.

Weekly Roundup: June 14-18 2021

Submitted by on Fri, 06/18/2021 - 13:26

States and Localities Should Strengthen Data Analytics Capacity Using Rescue Plan Funds. This is the fourth of a multi-part blog series that will take a detailed look at the American Rescue Plan and the ways in which we can leverage it to strengthen the resiliency of our public health and human services infrastructure, and, in turn, substantially move the needle on social and economic mobility so families succeed for the long run.

4 Qualities Essential for Leading through Uncertain Times

Submitted by on Thu, 06/17/2021 - 13:48

My goal each week on The Business of Government Hour is straightforward: to interview key government executives and thought leaders who are tackling significant challenges and seizing opportunities to lead.

Krystal Brumfield

Submitted by on Mon, 06/14/2021 - 10:05

Krystal J. Brumfield is Associate Administrator, Office of Government-wide Policy, of the General Services Administration.

Ms. Brumfield was previously the Chief of Staff of the Carlyle Airport Group (CAG).  She was responsible for leading collaboration among cross-functional teams to ensure effective and streamlined performance to advance the development, implementation and execution of corporate priorities and strategic initiatives.

Weekly Roundup: June 7-11, 2021

Submitted by on Fri, 06/11/2021 - 13:15

The Government Technology Silver Bullet: Hiring In-House Technical Talent. If we want to have a lasting impact on the way that our country serves its people, we need to make the most of this momentum to address the root causes beneath these repeated failures.

Achieving Mission Outcomes Through DevSecOps

Submitted by on Fri, 06/11/2021 - 12:31

DevSecOps—short for development, security, and operations—is an approach to IT security based on the principles of the scientific method of experimentation: observe, question, hypothesize, predict, test, and iterate. This solid foundational methodology has served the STEM (science, technology, engineering, and math, including computer science) community well, and has resulted in some of the most impactful innovations and scientific breakthroughs of our time.

This report addresses the critical role that DevSecOps plays to support the DoD mission.  It highlights the:

Leveraging the TMF to improve customer experience

Submitted by on Mon, 06/07/2021 - 12:00

Co-blogger:  Margie Graves, Visiting Fellow, IBM Center for The Business of Government

Government’s interaction with members of the public occurs throughout a person’s life.  By focused attention on delivering a great experience for customers – a goal commonly referred to “CX”, short for customer experience – agencies will provide great value for the people they serve.  CX thus becomes a strategic imperative in mission delivery, and a foundational element to build public trust in government.

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