The Revised "Operator’s Manual for the New Administration"

Four years ago, the Center for The Business of Government released “The Operator’s Manual for the New Administration.”  This report provided practical insights on how to make agency operations work more effectively, drawing on the first ten years of reports from the Center to draw lessons learned in areas ranging from leadership to money to technology to collaboration.  The insights were written in the form of memos to individual leaders who come into government and need to make its wheels turn to accomplish their objectives.