Assistant Professor
University of South Carolina
Department of Political Science
326 Gambrell Hall 817 Henderson Street
Columbia, SC 29208
United States
(803) 777-3109

Susan M. Miller is an Assistant Professor in the Department of Political Science at the University of South Carolina. She teaches courses on public administration, public policy, and American political institutions. Her research explores the implications of institutional design for public policy formulation and implementation. Her work has been published in journals such as the Journal of Public Administration Research and Theory, Legislative Studies Quarterly, and Publius: The Journal of Federalism.

Miller received her B.A. in political science and philosophy from Southern Illinois University, Carbondale in 2005 and her Ph.D. in political science from the University of Missouri in 2010.

Susan M. Miller

Susan M. Miller is an Assistant Professor in the Department of Political Science at the University of South Carolina. She teaches courses on public administration, public policy, and American political institutions. Her research explores the implications of institutional design for public policy formulation and implementation. Her work has been published in journals such as the Journal of Public Administration Research and Theory, Legislative Studies Quarterly, and Publius: The Journal of Federalism.

Collaboration Between Government and Outreach Organizations: A Case Study of the Department of Veterans Affairs

In this report, Drs. Lael Keiser and Susan Miller examine the critical role of non-governmental outreach organizations in assisting government agencies to determine benefit eligibility of citizens applying for services.  Many non-profits and other organizations help low-income applicants apply for Social Security, Medicaid, and the Supplemental Nutritional Assistance Program (SNAP, or food stamps).