Jane Wiseman leads the Institute for Excellence in Government, a nonprofit consulting firm dedicated to improving government performance. She is also an Innovations in American Government Fellow at Harvard University’s Ash Center for Democratic Governance and Innovation. She has served as an appointed official in government and as a financial advisor and consultant to government.
Her current consulting, research, and writing focus is on government innovation, data-driven decision making, and operational efficiency in government. With the Harvard Ash Center and the United Negro College Fund, she is developing a datainformed approach for urban responses to the upskilling and reskilling of unemployed and underemployed individuals. With the Harvard Ash Center, she supports a national network of urban chief data officers to accelerate the use of analytics in local government. With Harvard Ash Center, she created an open platform for government access to the best examples of government operational efficiency approaches, with case studies showing successful implementation. She has written on customer-centric government, data-driven decision-making in government, pretrial justice, and 311 for a variety of audiences.
Her prior consulting work has included organizational strategy, performance management, and eGovernment strategy work for Accenture and Price Waterhouse. Selected clients include the National Governor’s Association, the United States Department of Veterans Affairs, the National Criminal Justice Association, the Commonwealth of Massachusetts, the United States Postal Service, the State of Michigan, the United States Department of Housing and Urban Development, and the United States Department of Commerce.
Ms. Wiseman has served as Assistant Secretary, Massachusetts Executive Office of Public Safety and as Assistant to the Director for Strategic Planning, National Institute of Justice, United States Department of Justice. Ms. Wiseman represented the Justice Department on detail as a Staff Assistant for the U.S. House of Representatives Appropriations Committee. Ms. Wiseman holds a Bachelor of Arts in Government from Smith College and a Master of Public Policy from the Harvard Kennedy School.