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Tuesday, August 30, 2011
As organizations become more complicated, success can often be tied to the degree to which an organization is responsive to customers. This generally happens on the front line. So empowering front line managers to solve problems without going up through t
Thursday, August 25, 2011
Articles from across the Web that we found interesting, the week of August 22, 2011
by Dan Chenok
Thursday, August 25, 2011
The Bush Administration had its Results.Gov scorecard. The Obama Administration now has unveiled its Performance.Gov dashboard. Is a dashboard better than a scorecard?
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Tuesday, August 23, 2011
In recent weeks, the main stream media has questioned whether the Obama administration’s Open Government initiative has lost its steam. But is it really dead?
Thursday, August 18, 2011
Articles we found interesting, the week of August 15, 2011
Wednesday, August 17, 2011
“As the largest consumer of energy in the U.S. economy, the federal government can and should lead by example when it comes to creating innovative ways to reduce greenhouse gas emissions, increase energy efficiency, conserve water, reduce waste, and use e
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Tuesday, August 16, 2011
How do you tell the different between when government programs overlap and duplicate each other versus when they complement and reinforce each other in a collaborative network? Is this just a difference in rhetoric or in reality?
by Dan Chenok
Tuesday, August 9, 2011
Protecting the systems and processes Federal, State, and local entities use to exchange information may seem to be a trade-off in terms of effective sharing, in which more security and privacy would appear to restrict the free flow of information; yet in
Friday, August 5, 2011
Open Government advocates may fall into one or more of the following sub-communities: Transparency, Innovation, Engagement, Media.
Thursday, August 4, 2011
Articles we found interesting, the week of August 01, 2011