Weekly Round-up: December 06, 2013

Submitted by on Wed, 01/24/2018 - 20:21

Gadi Ben-Yehuda

This week, I've read a lot about comfort and discomfort.

Unpacking the "Black Box" of Incident Reporting

Submitted by on Wed, 01/24/2018 - 20:19
While data can be used externally for accountability, it can also be used internally to predict and prevent these kinds of incidents.

These days, more detailed, near real-time data can be collected because of improvements in technology and new reporting systems.  However, these more detailed data – if not well-explained and put in context -- can alarm the public and cause political problems, even while improving performance.  Recent examples include:

Trend Six: Leadership

Submitted by on Wed, 01/24/2018 - 20:17
The right kind of leadership approach and style can drive change in government

Governments today face serious, seemingly intractable public management issues that go to the core of effective governance and leadership -- testing the very form, structure, and capacity required to meet these problems head-on.

Weekly Round-up: December 13, 2013

Submitted by on Wed, 01/24/2018 - 20:15

Gadi Ben-Yehuda

Eight Actions to Improve Defense Acquisition

Submitted by on Wed, 01/24/2018 - 20:12

In this report, the authors look back at history, noting that the Department of Defense (DoD) has made numerous attempts to reform its acquisition system over the last 50 years, but that these and similar reforms have pro­duced only modest improvements.

Required Reading: Agency Strategic Plans

Submitted by on Wed, 01/24/2018 - 20:10

Many agencies have been quietly posting their draft strategic plans on-line for public comments, such as the draft plan for the Department of Veterans Affairs.  But the full set of finalized agency plans will soon be available, along with their FY 2015 annual performance plans. These should be a treasure-trove of useful information if you are interested in understanding federal priorities and how cross-agency collaboration could be improved in coming years.

Weekly Round-up: December 20, 2013

Submitted by on Wed, 01/24/2018 - 20:08

Gadi Ben-Yehuda

Four Roles for Citizen Co-Creators

Submitted by on Wed, 01/24/2018 - 19:42

A new report presents an innovative frame­work from which to view citizen “co-creation” of government services.   The IBM Center for the Business of Government has released “Engaging Citizens in Co-Creation in Public Services Engaging Citizens in Co-Creation in Public Services,” which continues to explore the of public service co-creation and co-delivery, following the Center report,

What Is the Public's Role in Government?

Submitted by on Wed, 01/24/2018 - 19:40

So, who are we?  Customers?  Taxpayers? Citizens?  Or something else?  And how should government managers respond, given the differences implied by these various roles?  A recent academic article by Georgia State University professor John Clayton Thomas provides some useful context, as well as practical guidelines for public managers. He starts by saying it is not an “either/or” distinction, but rather “all of the above,” depending on context.

Weekly Round-up: January 10, 2014

Submitted by on Wed, 01/24/2018 - 19:37

Gadi Ben-Yehuda

Slow reading, deep thinking.

I'm sharing only two links today.  The first is to a trend piece from Fast CoDesign on trends for 2014.  Some of the more salient ones:

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