Global Security and Stability

Submitted by on Fri, 12/22/2017 - 13:49

Global security and stability are becoming less obtainable due to a growing list of challenges. These challenges include, but are not limited to: proliferation of nuclear, biological, and chemical weapons; regional war among states; civil wars and failed states; international terrorism; global recession and poverty, international crime and drug cartels; and humanitarian crises and refugees. Many approaches have attempted to resolve these challenges; however, other means to resolve conflict and promote global security and stability are available and should be pursued more aggressively.  

The Management Roadmap: How the Next Administration Can Hit the Ground Running from Day One

Submitted by on Fri, 12/22/2017 - 13:47

On November 8, the President-elect will begin the next phase of the transition to power that culminates with Inauguration Day on January 20, 2017.  The next Administration will have a tremendous opportunity to drive change that improves mission performance across government, in ways that can positively impact millions of lives across the Nation across a broad range of mission areas – including health care for citizens, stewardship of natural resources, and delivery of benefits with financial integrity.

Weekly Roundup for September 16, 2016

Submitted by on Fri, 12/22/2017 - 13:41

Michael J. Keegan 

Devil’s in the details for implementing VA Commission recommendations.The Senate Veterans Affairs Committee took on the recommendations from the VA Commission on Care’s recent report on veterans health care.

Improving the Framework for Managing Cybersecurity Policy

Submitted by on Fri, 12/22/2017 - 13:39

Below are ideas that I shared on this topic yesterday as part of a panel discussion with the White House’s Commission on Enhancing National Cybersecurity.

Background 

The policy framework that governs Federal IT with respect to cybersecurity has many pieces. Major laws include:

How May I Help You?

Submitted by on Fri, 12/22/2017 - 13:37

Instead of the bike, I got a note from the postman saying it was too big for the delivery truck and I had to pick it up at the local post office.  But which one?  There were three in the local Zip Code.  Calls to each referred me to a national 1-800 number which said there was a 20-minute wait.  After 40 minutes, a very polite and very helpful person came on the line and gave me the right post office (which wasn’t one of the three).

Was I satisfied with my customer service?  Yes.  Was I satisfied with my customer experience?  No.

Weekly Roundup for September 23, 2016

Submitted by on Fri, 12/22/2017 - 13:30

Michael J. Keegan

FAA looks to take over commercial space traffic control. The Federal Aviation Administration is making the case that it and not the military should police commercial space traffic, and Congress is helping the flight agency take the first step.

Mick Jagger Supports Shared Services

Submitted by on Fri, 12/22/2017 - 13:28

The breakfast included four presentations about different shared services related topics. A review Mick Jagger’s contribution to shared services is described below, following a summary of key points raised at the breakfast.

Weekly Roundup for September 30, 2016

Submitted by on Fri, 12/22/2017 - 13:26

Michael J. Keegan

Obama signs continuing resolution to keep agencies running through Dec. 9. The president signed the continuing resolution Thursday, which Congress passed yesterday. The measure keeps the government functioning through Dec. 9.

 

 

Two Years Later: The Future of Government Digital Services

Submitted by on Fri, 12/22/2017 - 13:24

One thing is certain, digital is not simply a side project of the White House, but a booming industry and an expected condition of business. The real question becomes not if, but how the government can mature and scale digital services – whether at USDS, across agency digital services teams, out of the 18F program now housed in GSA’s Technology Transformation Service, or elsewhere.

Big Data, Big Cities, Big Deal

Submitted by on Fri, 12/22/2017 - 13:22

Professor Alfred Ho, at the University of Kansas, recently surveyed 65 mid-size and large cities to learn what is going on, on the frontline, with the use of Big Data in making decisions.  He found that Big Data has made it possible to “change the time span of a decision-making cycle by allowing real-time analysis of data to instantly inform decision-making.”  This decision-making occurs in areas as diverse as program management, strategic planning, budgeting, performance repo

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