Six Trends Driving Change in Government

Today, government is in the midst of significant changes that have both near-term consequences and lasting impact. Such changes become more complex in nature and more uncertain in effect. At the same time, the demands on government continue to grow while the collective resources available to meet such demands are increasingly constrained. Government leaders, managers, and stakeholders face major challenges, including: fiscal austerity, citizen expectations, the pace of technology and innovation, and a new role for governance.

Coordinating for Results: Lessons from a Case Study of Interagency Coordination in Afghanistan

This report focuses on interagency coordination and thus differs from many earlier IBM Center reports that have examined the use of collaboration.  Dr. Strimling Yodsampa notes that, when agencies collaborate, they work side by side toward a shared goal. When they coordinate, they still maintain their organizational autonomy and independence of action, but they deliberately align resources, capabilities, strategies, and implementation in support of shared goals.

The Costs of Budget Uncertainty: Analyzing the Impact of Late Appropriations

This report comes at an especially opportune time, calling attention to the increasingly unpredictable federal budget process and the many challenges it creates for efficient and effective management of federal operations. But even in this environment, federal managers must still deliver services and programs as effectively and efficiently as possible. What steps can they take to do so?

Collaboration Between Government and Outreach Organizations: A Case Study of the Department of Veterans Affairs

In this report, Drs. Lael Keiser and Susan Miller examine the critical role of non-governmental outreach organizations in assisting government agencies to determine benefit eligibility of citizens applying for services.  Many non-profits and other organizations help low-income applicants apply for Social Security, Medicaid, and the Supplemental Nutritional Assistance Program (SNAP, or food stamps). 

A Guide for Agency Leaders on Federal Acquisition

This report has been prepared to assist government executives in understanding one of the most complex bureaucratic processes in government: the federal procurement system. Understanding this system is one of the key ingredients to a successful tenure in government. In the past, some government executives have run into significant issues related to a lack of knowledge about federal contracting.

Using Crowdsourcing In Government

The growing interest in “engaging the crowd” to identify or develop innovative solutions to public problems has been inspired by similar efforts in the commercial world.  There, crowdsourcing has been successfully used to design innovative consumer products or solve complex scientific problems, ranging from custom-designed T-shirts to mapping genetic DNA strands. 

Rulemaking 2.0: Understanding and Getting Better Public Participation

This report provides important insights in how governments can improve the rulemaking process by taking full advantage of Rulemaking 2.0 technology. The report’s findings and recommendations are based on five experiments with Rulemaking 2.0 conducted by CeRI researchers, four in partnership with the Department of Transportation and one with the Consumer Financial Protection Bureau.

Controlling Federal Spending by Managing the Long Tail of Procurement

In this report, Professor Wyld provides the first quantitative analysis of tail spend in the federal government.  In short, tail spend is procurement outlays that are outside of an organization’s core spending and core supplier groups, covering many miscellaneous expenditure categories that are not managed as part of an organization’s core operations.

Summer 2013 Edition

The Use of Data Visualization in Government

The concept of visualization recalls a pivotal scene in the movie A Beautiful Mind which showed the protagonist, mathematician John Nash, looking at an expansive table of numbers. Slowly, certain numbers seemed to glow, suggesting that Nash was perceiving a pattern among them, though no other researcher had been able to draw any meaning from the table.

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