Innovation in E-Procurement: The Italian Experience

Submitted by on Thu, 03/12/2009 - 20:00

Italy's new public procurement system, created through Consip--a public company owned by the Italian Ministry of Economy and Finance--is the focus of this report. Consip created a new information technology platform and new operational procedures for public acquisitions that included an electronic catalog, online auctions, and an electronic marketplace. Working as a public company, Consip was designed to minimize red tape, recruit a highly educated workforce, and be more responsive to clients.

Implementing State Contracts for Social Services: An Assessment of the Kansas Experience

Submitted by on Thu, 03/12/2009 - 20:00

This report examines how the State of Kansas, like many other states, is reconsidering the structure of service delivery for many of its social welfare programs. Like other states, Kansas has opted to "privatize" or contract several components of its social welfare services. In the areas of Medicaid and welfare program, Kansas has been very aggressive in examining the possibilities of alternative service delivery strategies. The study examines contracting for case management services in the Medicaid program. Missions and Programs

Implementing Alternative Sourcing Strategies: Four Case Studies

Submitted by on Thu, 03/12/2009 - 20:00

Four case studies highlight how organizations have implemented outsourcing, competitive sourcing, and public-private partnerships to achieve savings and better performance. First is NASA's initiative to outsource its computer desktop maintenance to the private sector. The second illustrates the use of competitive sourcing by the IRS as part of its effort to modernize. The third, Offutt Air Force Base's decision to compete more than 1,500 positions, is an example of the military’s efforts to shift more active duty personnel from support to combat-oriented positions.

Human Capital Reform: 21st Century Requirements for the United States Agency for International Development

Submitted by on Thu, 03/12/2009 - 20:00

The report presents 50 recommendations for reforming human capital in the U.S. Agency for International Development. The recommendations were developed at a Forum hosted by the National Policy Association in October 2002 at the Belmont Conference Center in Elkridge, Maryland. Human Capital Management

 
 

How Federal Programs Use Outcome Information: Opportunities for Federal Managers

Submitted by on Thu, 03/12/2009 - 20:00

A major purpose of the outcome information called for under the Government Performance and Results Act (GPRA) is that it be used by federal programs to help them improve the effectiveness of their services. It is widely recognized, however, that thus far the major thrust of agency GPRA outcome measurement efforts have been to respond to the Office of Management and Budget and Congressional requirement, not for internal service-improvement use.

Growing Leaders for Public Service

Submitted by on Thu, 03/12/2009 - 20:00

This report includes two previously published Center reports (Leaders Growing Leaders: Preparing the Next Generation of Public Service Executives and Organizations Growing Leaders: Best Practices and Principles of Public Service) in one volume. In both reports, addresses the crucial question of how well the federal government is developing its next generaiton of leaders. hhs, health and human services, ssa, social security, va, veterans, coast guardHuman Capital ManagementLeadership

Government Reorganization: Strategies and Tools to Get It Done

Submitted by on Thu, 03/12/2009 - 20:00

This report provides various approaches to how government can undertake reorganization initiatives. It identifies four historical driving forces for reorganizations: to make government work better, to save money, to enhance power, and to address pressing problems. The report then examines four principal reorganization strategies that policy makers have used in the past: commissions, presidential reorganization authority, executive-branch reorganization staff, and congressional initiatives.

Government Management of Information Mega-Technology: Lessons from the Internal Revenue Service’s Tax Systems Modernization

Submitted by on Thu, 03/12/2009 - 20:00

This report provides a history of computer modernization efforts by the Internal Revenue Service (IRS), beginning with the initial Tax Systems Modernization project and ending with the current initiative. The study reviews the many hurdles faced by the IRS, highlighting those obstacles related to legislative constraints, bureaucratic entanglements, political complexities, civil service restrictions, and contracting and procurement requirements. Innovation

 

Governance & Public Security

Submitted by on Thu, 03/12/2009 - 20:00

The attacks of September 11, 2001, have posed great challenges for public institutions. The new emphasis on public security will profoundly shape debate about governmental performance and reform in the months and years ahead. This report summarizes a one-day symposium on governance and public security. Topics include: coordination of policy on homeland security, border management, protecting critical systems and biodefense and emergency response.

 
 
 

From E-Government to M-Government? Emerging Practices in the Use of Mobile Technology by State Governments

Submitted by on Thu, 03/12/2009 - 20:00

Adding to our expanding knowledge base and understanding of e-government, this report focuses on the potential of m-government (the use of mobile technology) to improve and enhance government services. The report broadly defines m-government as government's efforts to provide information and services to public employees, citizens, businesses, and nonprofit organizations through wireless communication networks and mobile devices such as pagers, PDAs, cellular phones, and their support systems.

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