Charting the Course to Tomorrow’s Trusted Digital Services

The report draws on the findings of an expert roundtable with senior leaders from a variety of agencies, as well as nonprofit, academia, and technology organisations. Roundtable participants discussed learnings and case studies of transformation to chart a course to the trusted digital services of tomorrow, focused on three main questions:

Eight Strategies for Transforming Government

Importantly, the areas address both individual trends influencing government, and topics that can be addressed with even greater impact if assessed in a way that integrates across trends—such as driving an agile approach to digital innovation that improves outcomes. This integrative approach is especially true for how different trends relate to equity across government programs and foster trust in government institutions,

Agile Leadership

The AGC was launched in November of 2020 “to serve as the hub of a network that will bring together governments, non-profits, foundations, academic institutions and private sector partners to assist in developing and disseminating agile government principles and case studies of agile policies and programs.”

Agile Regulation Gateway to the Future: A New Framework

Introduction

The stark warning above is a reminder that the pace, process, and outcome of government regulation is an important ingredient in improving the economic welfare of the world. 

The Promise of Public Interest Technology

Power to the People: The Promise of Public Interest Technology by Tara McGuinness and Hana Schank is such a book. 

Agile Oversight: A Path Forward

Co-Authors: Dan Chenok, Executive Director IBM Center for the Business of Government and Academy Fellow; and Joseph P. Mitchell, III, Director of Strategic Initiatives, National Academy of Public Administration

The Road to AGILE GOVERNMENT: Driving Change to Achieve Success

Agile delivery approaches support government goals of economy, efficiency, and effectiveness by improving agency capacity to manage their budgets and delivery dates.

The “Agile Journey” at the World Bank

Background.  The case study summarized below is the latest in a series of cases available at the NAPA Agile Government Center.  The mission of the Agile Government Center is three-fold:

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Coordinator of the Agile Government Center
National Academy of Public Administration
(215) 692-7357

G. Edward DeSeve is the Coordinator of the Agile Government Center at the National Academy of Public Administration and the Agile Visiting Fellow at the IBM Center for The Business of Government.

DeSeve has served at all three levels of government and in the private sector. At the federal level, he was a Special Advisor to President Barack Obama charged with implementing the $800 billion American Recovery and Reinvestment Act. He was also Deputy Director for Management and Controller at the Offce of Management and Budget and Chief Financial Officer of the Department of Housing and Urban Development.

At the state and local levels he was a Special Assistant to the Governor of the Commonwealth of Pennsylvania and Director of Finance for the City of Philadelphia. In the private sector, he was a managing director at Merrill Lynch Capital Markets and the founder and president of Public Financial Management—the nation’s largest independent financial advisor to government.

He holds a Bachelor of Science in Industrial and Labor Relations from Cornell University a Master of Public Finance from the Wharton School of the University of Pennsylvania.

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