Blog

Mousetraps for Flawed Data

Wednesday, May 8, 2024

It may seem a little heavy-handed, but for years now we’ve been writing about the endless reams of bad data that are used to manage and to make policy.

Enhancing Taxpayer Experience through AI-Aided Personalization

by Dan Chenok and Caroline Bruckner

Monday, May 6, 2024

AI has the power to allow tax administrations all around the world to develop personally tailored interactions with taxpayers.

Weekly Roundup: April 29 - May 3, 2024

by Michael J. Keegan

Friday, May 3, 2024

Articles & insights in public management & leadership for the week ending May 3, 2024

Accelerating Technology Acquisition within the U.S. Department of Defense

by Michael J. Keegan

Thursday, May 2, 2024

Insights from Bonnie Evangelista, Acting Chief Digital and AI Officer for Acquisition, U.S. Department of Defense

Reflections from a London Meeting with the Commonwealth

by Dan Chenok

Thursday, May 2, 2024

Leaders from across the globe met in London to discuss actions around performance improvement, artificial intelligence, and much more.

Announcing a new collaboration with the Government Technology & Services Coalition’s (GTSC) Homeland Security Today (HSToday).

by Dan Chenok

Tuesday, April 30, 2024

We are excited to collaborate with another good government group, the GTSC’s HSToday. Their mission is to provide the highest quality reporting and coverage to inform and educate the entire homeland security community.

Streamlining Tax Operations with AI

by Dan Chenok and Caroline Bruckner

Monday, April 29, 2024

The IBM Center for The Business of Government in collaboration with American University’s Kogod Tax Policy Center (KTPC), hosted a second global discussion in the AI in the Modern Tax Agency series, “Adopting and Deploying AI to Improve Tax Administration.”