The importance of acquisition for government to achieve its mission goals efficiently and effectively cannot be understated. Our Center has recently produced content that illustrates this connection, and points to recommendations for the future.
Government agencies can improve services and save money by implementing a shared services model. But recent experience from a UK government demonstrates that it requires strong leadership and commitment to digital services.
The corporate world is all abuzz with “design thinking” – where services are organized around a customer’s needs. In the federal government, US Digital Services teams are fanning out across the government to promote the concept as well.